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How to Monitor VoIP PBX Systems for Call Quality

If you’ve ever used a business phone system, chances are that you’ve used a VoIP PBX or IP PBX system at least once. There are many advantages of using VoIP PBX for your business, but like most applications that work over a network, they’re prone to performance issues if network problems arise. In this article, we’re running you through how to monitor VoIP PBX systems to ensure optimal call quality with network monitoring.

Why Observability Architecture Matters in Modern IT Spaces

Observability architecture and design is becoming more important than ever among all types of IT teams. That’s because core elements in observability architecture are pivotal in ensuring complex software systems’ smooth functioning, reliability and resilience. And observability design can help you achieve operational excellence and deliver exceptional user experiences. In this article, we’ll delve into the vital role of observability design and architecture in IT environments.

Azure Files: Latest Enhancements and Features

The Azure Files update in 2023 introduced Azure Active Directory support for REST API, enabling SMB file share access with OAuth authentication. This advancement improved the scalability of Azure Virtual Desktop by increasing the root directory handle limit from 2,000 to 10,000. Additionally, the public preview of geo-redundant storage for large file shares enhanced capacity and performance, while the Premium Tier now guarantees a 99.99% uptime SLA for all premium shares.

The Top 4 Use Cases for Generative AI in Customer Experience

Up until recently, machines mainly focused on analyzing large, existing amounts of data and finding patterns for a multitude of use cases. This is called “traditional AI.” But lately, machines have also started creating new content. And this is now known as “generative AI.” And given the rise of ChatGPT and its peers, generative artificial intelligence (AI) has quickly emerged as one of the most transformative technologies in recent years.

Scaling Window Event Forwarding with a Load Balancer

Scaling to collect Windows Event logs with the Windows Event Forwarding Source can be tricky. Luckily, you can use a load balancer, and with some math to scale the number of workers to collect the amount of data you expect, you can use workers to collect Windows logs from a large number of endpoints. Endpoint logs are the lifeblood of observability in an incident response program.

Understanding What Accident Management Is and How It Can Help

Have you ever been involved in an accident and felt overwhelmed at the thought of having to manage everything that comes next? From dealing with insurance companies to medical bills, the entire process can be overwhelming and time-consuming. But what if there were a way-an organized system-to navigate through to make it easier? That's exactly where accident management steps in. In this post, we'll help you understand why accident management is important and how it can take some of the guesswork (and stress) out of managing things after an unfortunate event. Read on for more information!

7 Ideas Frugal Entrepreneurs Should Consider Implementing

Frugal entrepreneurs have been maximizing their earnings for years by implementing smart and cost-effective strategies. In this post, we'll be revealing seven ideas that frugal entrepreneurs should consider using in order to maximize their financial potential while minimizing costs. These tips can help every entrepreneur make more money with fewer investments. So if you're ready to uplevel your bottom line while remaining financially responsible, keep on reading!