Operations | Monitoring | ITSM | DevOps | Cloud

How to Communicate the Value of DEX and Gain Support Across the Entire Company

For a long time, talking about Digital Employee Experience (DEX) inside the company was almost synonymous with “making the computer faster” or “reducing support tickets.” Today, that view is limited. Digital Employee Experience is now treated as a direct lever for productivity, talent retention, and business results—not just as an operational IT concern.

How to Size Infrastructure When Hardware Delays and Cost Pressure Change the Equation

Sizing infrastructure has always required a balance between performance, capacity, and risk. What has changed is the level of precision required to make those decisions. Hardware timelines are less predictable. Costs are under closer review. Decisions that were once routine now require clear justification. In many cases, the question is no longer just how much capacity is needed, but whether that capacity can be delivered when it is needed and whether the investment will hold up under scrutiny.

Deleting Em-Dashes : REALITY BYTES AI WORKPLACE SPECIAL ft. HR Leader Gabi Tofani

In this Reality Bytes special, Tom and Oriana welcome Nexthink’s Head of Global Talent Success, Gabi Tofani, to explore how AI is reshaping workplace culture, learning, leadership, and employee experience. From measuring AI adoption and building curiosity-driven cultures to the risks of “AI slop,” homogenized thinking, and performance reviews written by bots (for bots), the conversation examines what organizations might gain (and lose) as AI becomes embedded in daily work.

Claude Code alternatives in 2026: 10 AI coding tools compared on cost, features, and AI ROI

Something unusual happened in the first half of 2026: the most productive AI coding tool on the market became the most financially dangerous. And the companies that discovered this the hard way read like a Fortune 50 roll call.

Shipped: The AI spend on your team's laptops is the part you can't see.

Your engineers run Claude Code. Your designers are in Cowork. Half the company has Claude open in a browser tab, and a few are on Cursor. It’s on their laptops, each person authenticated a different way, and none of it touches your gateway. The only record you get is one lump-sum bill at the end of the month. Now you can capture it where it happens – on the laptop.

AI Economics Pulse: Your AI line item is winning, but is it working?

This edition of the Pulse is shifting lanes. We’re calling it the AI Economics Pulse now, because the question on every finance leader’s mind is whether AI spend and the returns on it can be made to pair at all. That question came to a head over the last few weeks. The bills came due, and they came due in public. Uber burned through its entire 2026 AI budget in four months and capped employee spending on Claude Code and Cursor at $1,500 a month.

How to land on the right side of the AI divide

AI changed how code gets written before it changed how code gets operated. Generation accelerated; the downstream controls that turn that output into reliable, secure software at a reasonable cost did not keep pace. The result is elevated risk, distributed unevenly across engineering organizations. A recent survey explains why the distribution is so uneven.

Native ASIM Ingestion for Microsoft Sentinel, Now in Bindplane

If you're sending security data to Microsoft Sentinel, you now have a faster path. A new ASIM mode lands your logs directly in Sentinel's native ASIM tables: no custom tables to predefine, no schema to design before data flows. We added ASIM mode to the Microsoft Sentinel destination, backed by a new ASIM standardization processor that converts raw logs to ASIM in the pipeline and routes each record to the table it belongs in. Here's how it works, and why we built it this way.

The 8 stages of AI engineering maturity: a framework for teams

A few months ago, Steve Yegge published his 8 levels of AI-assisted development, and it clicked the moment I read it, because I had lived that exact progression myself, moving from autocomplete to running agents one step at a time. Framed as an AI trust gradient, it finally gave the industry a vocabulary for something most of us were already going through without a name for it. If you haven’t read it, save it for later.

Why the fastest teams standardize first

There's a version of this conversation that plays out in engineering organizations everywhere. Leadership pushes for standardization. Developers push back. The argument from developers is reasonable on its face: every codebase has different needs, every team has tools they're good at, and adding process feels like slowing down to go faster. It's a genuine tension, and it's also a false one. The teams that ship the most aren't the ones with the most infrastructure freedom.