Operations | Monitoring | ITSM | DevOps | Cloud

Kentik Synthetics is all about proactive monitoring. With synthetic monitoring, you can investigate users’ digital experience by peeling back, layer by layer, exactly what’s going on in every aspect of the digital experience from the network layer all the way to application. Because synthetic tests can be so granular, the results provide different information than you can get from flows, streaming telemetry or other observability data.

New Relic is known for empowering the world’s leading engineering teams to deliver great software performance and reliability. And the network that delivers that service to New Relic’s users plays a critical role. Hiccups in the performance of the network between New Relic’s mission-critical service and their users can create a cascade of problems.

Peering is more than just setting up sessions with any AS that will accept one. Peering can involve long-term relationships that require reviews and joint-planning to grow synergy. A critical milestone in any peering relationship is the business review – and when it comes to business reviews, it’s all about preparation. So where to start?

Nobody actually cares about the network. Provocative words coming from a network visibility company, you might be thinking. However, consider what you’re doing right now. You’re reading a blog on a website, maybe clicking around other tabs, possibly streaming some music, and likely keeping an eye on your work chat. These are all applications, and that’s what we all truly care about, not the plumbing that delivers them.

The vast majority of corporate IT departments have a network monitoring solution. Typically that solution is built on standalone software platforms. If that’s you, this post is for you. You’re probably hearing a lot about “observability” these days. Generally, that’s the ability to answer any question and explore unknown or unexpected problems to deliver great digital experiences to your users.