Maybe it’s the time of year or the change in temperature, but sometimes using xMatters Flow Designer can seem a little… spooky? Maybe it’s the unlimited capability it offers, or maybe it’s that it can make changes for you without you being aware they’re taking place. But every once in a while, we’re not sure if we’ve just set up workflows too effectively, or that something a touch paranormal is happening with xMatters.

ChatOps has become an integral part of software development and IT operations, as teams rely on automated notifications to take the place of manual alerts. In the past, if there was an alert, someone would need to manually find that notification. Then, they would have contact team members to notify them one by one so they could start working on a resolution. In this complex network of communications, it was easy to lose information, duplicate work, and simply waste time coordinating the team.

Technology companies are at the forefront of innovation, changing the way consumers and the general public interact with their everyday lives. As the late Stan Lee so wisely stated, “with great power comes great responsibility,” and this heightened pressure often leaves little room for error when an issue arises—which happens more often than you’d think.