Operations | Monitoring | ITSM | DevOps | Cloud

What You May Not Know About Major Incident Management

You likely deal with major incidents regularly, but do you know who first coined the term? You also probably use the best tools on the market to help you fix those incidents, but do you know what some of the first tools were? When incident management is part of your day-to-day, it’s easy to think you know it all. But we have a hunch that there are some interesting facts that haven’t crossed your mind yet!

xMatters Overview - xMatters Demo

Join Stephen Walters, Solutions Architect and DevOps Institute Ambassador, and Daniel Topham, Solutions Architect, as they guide you through a high-level demo of the xMatters solution. See how xMatters sends alerts to the right users at the right time and enriches notifications with relevant data. And, learn how easy it can be to use Flow Designer to integrate different tools and software to create innovative workflows with drag and drop capability.

Workflow Form Layout - xMatters Support

In xMatters, the form layout is where you customize the content and options that are available to the message sender. You can use the form layout to do things like predefine recipients for your messages, add a conference bridge, attach documents, specify a customized sender display name, or add a map that the sender can use to target users at specific sites.

xMatters Out Run Release Recap: Service-centric Automations, Callable Flows, and More!

What’s one of the fundamental principles of DevOps? Automation. There are many ways to leverage automation to facilitate DevOps practices for enabling consistency, reliability, and efficiency within the organization. That’s why we’re taking serious strides to ensure that xMatters can allow full automation and coordination of the many tools we use to make incident management easier and more efficient for front-line responders.

Creating Subscription Forms - xMatters Support

In xMatters, you can use subscriptions to ensure that you are always informed about certain events. These subscriptions will send you notifications whenever an event occurs that matches your pre-determined criteria, even if you are not directly targeted to receive a notification for that event. Follow us on social!