Martello recently commissioned EMA to conduct an entirely independent exploration of the state of Microsoft 365 and how enterprises are managing its performance and user experience in today’s modern workplace. With special attention given to Microsoft Teams, EMA set out to gauge the criticality, impact, performance, management, challenges, and best practices of Microsoft 365.

The work landscape has changed dramatically over the past two years and it has been a challenge for an organizations IT teams to keep the workforce connected. For many businesses, Microsoft Teams has become a core part of their efforts to keep connected but supporting the Microsoft Teams infrastructure has been something many IT departments have had to learn on the fly. Pre-pandemic, businesses might have had thousands of employees working in a handful of offices.

There is no doubt about it that the events of 2020 triggered a huge surge in the use of unified communication products. In the consumer space, everyone and their grandmother became familiar with Zoom; in the enterprise space though, many took advantage of their Microsoft licensing to leverage Teams meetings and calls as a primary communication mechanism. This, in turn, has focused a lot more attention for system administrators on how to monitor Microsoft 365 (O365) and Teams in particular.

Life is all about perspective, and the way we look at things often defines us as individuals, professionals, business entities, and products. How you understand the world is influenced by many details, or in the case of your application – many data sources. At Coralogix, we not only preach comprehensive data analysis but strive to enable it by continuously adding new ways to collect data.

Pricing for most Microsoft 365 (M365) and Office 365 (O365) suites are due to increase on 1 March 2022 by up to a whopping 25%, prompting many I&O leaders to assess their Microsoft cost optimization options before their next renewal. Microsoft first revealed the price increase on 19 August 2021, and are justifying the decision by making a wider set of features and services available, such as security, audio services or device/user management, regardless of whether they’re required.

One more “ops” phoneme like DevOps is ChatOps; or conversation-based development/operations. ChatOps has been growing in popularity as communication platforms such as Slack is ingrained in our day-to-day engineering lives. A team lead once told me “if it didn’t happen in Slack, it didn’t happen” showing the emphasis of communication platforms as a system of record.