Operations | Monitoring | ITSM | DevOps | Cloud

In modern software engineering, the concept of Service Level Objectives (SLOs) has become a cornerstone of reliable service delivery. SLOs define the acceptable level of service that a system must deliver, serving as a benchmark for both internal teams and external users. However, setting SLOs is only half the battle; effectively tracking and managing these objectives is crucial to ensure that services remain within the desired thresholds. This is where SLO dashboards come into play.

One of the biggest challenges observability teams face today is gaining end-to-end visibility into their cloud native apps, including modern browser frontends. Without that visibility, you potentially open the door to bad end-user experiences that can hurt customer satisfaction, reduce search engine discoverability, and interfere with overall business goals. This is the exact challenge we address with Grafana Cloud Frontend Observability.

Recently I've been working with an MSP on a couple of their use cases. One of the services they're designing for their customers is that of cost optimization on their IT infrastructure. On top of the in-house services and tools they had, they needed a tool to help them identify and quantify this underutilization. This is something SquaredUp is very well suited to do – and so we got to work!

Managing multi-cloud environments often means juggling different monitoring tools for each provider, leading to increased complexity and operational overhead. To solve for that, we’re excited to introduce Cloud Provider Observability — an application for monitoring AWS, Microsoft Azure, and Google Cloud services, all in Grafana Cloud.