Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

How we slashed detection and resolution time in half (Salt Security)

Salt Security had deployed OpenTelemetry but found it insufficient. So the company engineers evaluated Helios, which visualizes distributed tracing for fast troubleshooting. My role as the Director of Platform Engineering at Salt Security lets me pursue my passion for cloud-native tech and for solving difficult system-design challenges. One of the recent challenges we solved had to do with visibility into our services. Or lack thereof.

Delta Community Credit Union gains full-stack visibility with Applications Manager

Delta Community Credit Union offers a wide array of financial services designed to meet the needs of its members. With a focus on member satisfaction, the organization provides a range of deposit accounts, including savings, checking, money market, and certificates of deposit. As it grew fast to over 450,000 exclusive customers (and counting), so did the complexity of its IT infrastructure.

Hudbay Minerals gains data-driven visibility with Applications Manager

Hudbay's rapid growth and development in the low-cost mining operation industry has propelled the company towards expanding its mining operations, bringing it a step closer towards becoming a top-tier operator of low-cost, long-life mines in the Americas. However, as its mining operations expanded, Hudbay required a powerful IT ecosystem to streamline and manage the metal production process.

Virginia Department of Social Services transforms citizen services with Applications Manager!

The VDSS offers a wide range of social services programs designed to support Virginia residents who are experiencing financial, medical, or social challenges. Some of the services offered by the VDSS include Medicaid, Temporary Assistance for Needy Families (TANF), the Supplemental Nutrition Assistance Program (SNAP), and child welfare and foster care services.

How Worldline uses Grafana Enterprise and Grafana Mimir to run its platform-as-a-service at a global scale

According to the World Bank, two-thirds of adults around the globe currently make or receive digital payments. Businesses have come to expect quick, reliable processing, and one company at the forefront of that is Worldline. The global payment service provider (PSP) is a leading payment processor and payment provider in Europe, with about 3.4 billion e-commerce transactions made in 2022.

Building a Reliable and Scalable Infrastructure: Partoo's Journey with Qovery

Discover how Qovery empowered Partoo, a SaaS company focused on enhancing businesses' customer journey, to overcome their infrastructure challenges and achieve exceptional results. We met Antoine Boileau, Engineering Manager at Partoo, that told us more about their journey. With Qovery, Partoo found the ideal platform to integrate seamlessly, scale effortlessly, and receive reliable support.

How Zesty's Programmers and Ops Team Troubleshoots Kubernetes in Minutes

Using Lumigo's end-to-end distributed tracing that surfaces critical payload data, Zesty is able to find the root cause of errors in their microservice-based apps without using logs. Make sure to subscribe so you don't miss out on any new livestreams and observability content! With one-click distributed tracing, Lumigo lets developers effortlessly find and fix issues in serverless and containerized environments.

UNUM's Success Story with Vantage DX For Teams Meeting Rooms

As a distributed global organization with a hybrid workforce, UNUM, a Fortune 500 insurance company, faced unique technological challenges in managing its Microsoft Teams Rooms (MTRs). Research shows that approximately 3% of Microsoft Teams calls are poor or fail each day, with the vast majority caused by IT issues.

The DevOps tool catapulting Gigpro from slow to swift

The DevOps tool catapulting Gigpro from slow to swift: Rick Cabrera, VP of Engineering, and Tucker LoCicero, Software Engineer and Team Lead at Gigpro tell us how Sleuth helped their team improve release frequency, gain visibility to bottlenecks, build trust between the business and engineering, and measure DORA metrics to prove their progress. Chapters: Give Sleuth a try and see how we empower software teams to build faster by making engineering efficiency easy to improve and measurable — in a way that both managers and developers love.

$3 Million in Savings and Improved Performance: A Case Study Featuring StackPath

When your business is all about providing cloud services at the edge, optimizing the quality of your network connectivity is paramount to customer success. Learn how StackPath saved $3 million and optimized their network performance by using Kentik.