For years, virtual desktop infrastructure (VDI) has helped power the most complex IT environments—and the technology is still relevant today. After all, VDI allows employees to access their work applications and data across any device, anywhere. And the growth of 5G networked edge computing means that VDI workloads can soon be optimised for even greater flexibility, security and cost savings. But what’s the right way to deploy VDI in the cloud era?

AVD (Azure Virtual Desktop) has grown in popularity and for many reasons many organizations are choosing to consume AVD via a specialist Managed Service Provider (MSP). For the MSPs offering AVD, monitoring and troubleshooting AVD especially for multi-tenant environments is challenging and involves significant, costly and skilled effort using native tools such as Azure Insights or Azure Monitor.

Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. This allows organizations to deploy applications optimized for Linux OSs to users using mobile, Mac, Windows, and BYOD (Bring Your Own Device) endpoints as well as those using native Linux.

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 and now subsequently also in WSP 2.0 for the Amazon WorkSpaces service for digital workspaces.

Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

The complexity of today’s workplace technology means that all of our environments are incredibly unique. Two organizations may use the same platforms and applications, but the tactics we use to implement these tools are all unique to our own goals and business needs. But all of us who work in IT and engineering can agree: our companies’ success hinges on our ability to keep our environments running smoothly. I’m a senior engineer at the pharmaceutical company AbbVie.

I’m excited to be able to announce the availability of the new eG Enterprise Express Logon Simulator for AVD that now provides any AVD administrator with a no-risk, powerful “synthetic” monitoring tool to track logon performance and failures.Slow logon performance has been one of the most challenging user complaints that VDI and digital workspace administrators and support teams have to deal with.

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions.