Operations | Monitoring | ITSM | DevOps | Cloud

In today’s business environment, much of the success of any MSP relies heavily on their online presence and reputation. This is because the vast majority of business consumers use the internet as their first port of call to discover, research, and select service providers. In this blog, I’m going to look at the pivotal role Google Business Listings can play in this process and how getting reviews for your MSP businesses can help to foster growth and enhance credibility.

A few years ago, lift and shift to the cloud was all the rage––with the companies building those solutions being snatched up at exorbitant selling prices to the biggest cloud vendors. Nearly a decade, and multiple failed lift and shift migration stories later, we have now learned the hard way that slow and steady wins the race.

At GrafanaCON 2024, Grafana founder Torkel Ödegaard introduced Grafana 11, which has a feature set that aligns with the same goals we’ve had since the OSS project launched in 2013. “The core mission of Grafana that we’ve had from the start is to make observability easy and powerful through good UX design, a focus on ease of use, and user flexibility and freedom,” Torkel said.

One of the superpowers of Grafana is the ability to bring all of your data into a single platform thanks to our rich catalog of data sources. Oftentimes you will want to visualize information from disparate data sources together in a single dashboard or panel. Or you might want to refine data returned from queries without altering the original data source. Or you may need to modify data due to limitations of a query language that stops you from getting the required formatting.

The maturity of your alerting strategy has a direct impact on the reliability of your infrastructure and your applications. It can also have a big impact on engineering productivity. So whether you’re talking about resolving incidents faster or avoiding alerting fatigue, alerting should always be front and center.

Microservices have forever changed the way we build applications. Tools like Docker and Kubernetes made microservice-based architectures widely accessible to software developers, and cloud platforms like Amazon EKS made deploying containers fast and inexpensive. They've also enabled even small engineering teams to deploy code faster, leverage fault tolerance and redundancy, scale more efficiently, and take full ownership of their services from development all the way into production.

When surfing the web, your connection is linked to a unique identifier known as an IP address. Your IP address is like your digital identity card and can reveal the following information: Despite what you may see in films or TV shows, your IP address does not show the following information: While an IP address doesn't reveal much personal information, it can be used with other data to build a profile of your online activity. This is why you may ask yourself, what is my IP address?

Amperity required an observability partner to facilitate their transition into the modern engineering era as their previous tooling struggled to support their growth strategy. When customer data is scattered everywhere, how do you put the pieces together to get an accurate customer 360° view? That’s the power of Amperity’s customer data platform (CDP), and the company has been driving customer data innovation for nearly a decade.