Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

SquaredUp for SCOM - Quick Win Video Series - Part 4: TopN Performance

In this series we take you through some of the fundamentals of building and designing your own dashboards. We look at some of the tile types and visualizations that are available, show you how to run SCOM agent tasks from SquaredUp, and finish up with an example of using a SquaredUp dashboard to troubleshoot an issue. This video focuses on TopN scoped Performance tiles. We’ll show you how to scope a Bar Top N Performance tile, and also how to clone and edit a tile.

SquaredUp for SCOM - Quick Win Video Series - Part 5: Dashboard Actions

In this series we take you through some of the fundamentals of building and designing your own dashboards. We look at some of the tile types and visualizations that are available, show you how to run SCOM agent tasks from SquaredUp, and finish up with an example of using a SquaredUp dashboard to troubleshoot an issue. This video focuses on the dashboard actions feature. We’ll show you how to configure actions, including running SCOM tasks, and adding external and internal links.

SquaredUp for SCOM - Quick Win Video Series - Part 6: NOC Dashboard

In this series we take you through some of the fundamentals of building and designing your own dashboards. We look at some of the tile types and visualizations that are available, show you how to run SCOM agent tasks from SquaredUp, and finish up with an example of using a SquaredUp dashboard to troubleshoot an issue. This video focuses on how to create a NOC dashboard. We’ll bring together what we’ve learned so far in this video series, whilst also introducing the Matrix tile, and show you how to share your dashboard using our Open Access feature.

SquaredUp for SCOM - Quick Win Video Series - Part 7: Using a NOC Dashboard

In this series we take you through some of the fundamentals of building and designing your own dashboards. We look at some of the tile types and visualizations that are available, show you how to run SCOM agent tasks from SquaredUp, and finish up with an example of using a SquaredUp dashboard to troubleshoot an issue. This video focuses on how to use a NOC dashboard. We’ll now use a NOC dashboard, and the drilldowns in SquaredUp, to help us resolve a problem in our environment.

SCOM Connector for ServiceNow - New Features Released

Our SCOM Connector for ServiceNow will enrich your ServiceNow deployment with direct integrations with Microsoft SCOM. Our suite of solutions are fast and easy to deploy, offer seamless integration, and can be fully customized. Streamlining your ServiceNow Incidents, CIs and mapping with SCOM has never been easier, with these new features we’ve just released.

SquaredUp version 4.7 is here Our third release this year!

Summer is in full swing, and the latest release of SquaredUp for SCOM and SquaredUp for Azure is now available. Welcome to version 4.7! This release is jam-packed with great functionality which our Product Engineering teams here at SquaredUp have been working hard on for the last few months. Here’s a quick round up of everything that’s been added and enhanced in version 4.7. There will be a series of blog posts covering the features in the coming weeks so stay tuned for more.

First look at the Azure SQL Managed Instance MP

The Azure SQL Managed Instance is one of Microsoft’s Platform-as-a-Service (PaaS) offerings for SQL. It adds all the features you would expect of a PaaS platform such as automated patching, backups and streamlined high availability whilst closely aligning the technology to on-premises or IaaS workloads to reduce the barrier to entry. The product features near 100% compatibility with the latest Enterprise Edition of SQL Server and the automated Azure Data Migration service.

Visualizing VMInsights data in SquaredUp

Following the release of Azure Monitor for VMs in January 2020, some changes have been made to how its performance data is stored in Log Analytics. The most significant of these changes is that this data is now stored in the InsightsMetrics table rather than in the Perf table, as we discussed in our ‘What is Azure VM Insights?’ article.

ServiceNow IRE: Identification Rules Explained

Following our Identification and Reconciliation post in this series, I wanted to briefly introduce the Identification Rule, a key part of the IRE system. We’ll continue to dig into IRE with this series, check back for more soon. Now that you’ve decided to funnel all of your Configuration Items (CIs) into ServiceNow via IRE, we need to sort out what each item is, and how it should be marked as unique. Identifications Rules perform this step with two distinct parts.