AI For IT-Operations: How To Classify, Train & Escalate Alerts From SCOM

AI For IT-Operations: How To Classify, Train & Escalate Alerts From SCOM

Published Apr 20, 2018

The evergrowing amount of devices to be monitored in combination with high availability requirements makes it more urgent to review internal processes.

Introducing machine learned automation involves short-handed removal of manual processes that can be performed by a machine according to predetermined consistent routines.

In this webinar you will get an introduction and real world scenario how to:

  • Use pre-actions to classify and enrich your alert data
  • Train a machine learning model
  • Escalate to different channels depending on the predicted destination
  • Integration to ServiceNow with a bi-directional connector
  • Tag and analyze your escalated alerts

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