Operations | Monitoring | ITSM | DevOps | Cloud

Log observability and monitoring are terms often used interchangeably, but really they describe two approaches to solving and understanding different things. Observability refers to the ability to understand the state of a complex system (or series of systems) without needing to make any changes or deploy new code.

You might already know that OpenTelemetry is the future of instrumentation. It’s an open-source and vendor-neutral instrumentation framework that frees you from the trap of using proprietary libraries simply to understand how your code is behaving. Best of all, you can instrument your applications just once and then take that instrumentation to any other backend system of your choice. This blog shows you exactly how to use OpenTelemetry to ✨break the vendor lock-in cycle.✨

Tucker Callaway is the CEO of LogDNA. He has more than 20 years of experience in enterprise software with an emphasis on developer and DevOps tools. Tucker drives innovation, experimentation, and a culture of collaboration at LogDNA, three ingredients that are essential for the type of growth that we've experienced over the last few years.

Which data sources do DevOps teams need in order to achieve observability? At a high level, that’s an easy question to answer. Concepts like the “three pillars of observability”—logs, metrics, and traces—may come to mind. Or, you may think in terms of techniques like the RED Method or Google’s Golden Signals, which are other popular frameworks for defining which types of data teams should collect for monitoring and observability purposes.

As product developers, our responsibility continues beyond shipping code. To keep our software running, we need to notice whether it’s working in production. To make our product smoother and more reliable, we need to understand how it’s working in production. We can do this by making the software tell us what we need to know. How can we notice when the software is running smoothly? Make it tell us!

Observability and its implementation may look different to different people. But, underneath all the varying definitions is a single, clear concept: Most software that’s run today uses microservices or loosely coupled distributed architecture. While this design makes scaling and managing your system more straightforward, it can make troubleshooting issues more difficult. The three pillars of observability are different methods to track software systems, especially microservices.

Observability is a staple of high-performing software and DevOps teams. Research shows that a comprehensive observability solution, along with a number of other technical practices, positively contributes to continuous delivery and service uptime.