SaaS (software as a service) is the common model for many businesses today. Even longstanding behemoths such as Cisco and Microsoft have been strategically shifting their software products to SaaS and recurring revenue models (just think Office365 shift from licensed Office). These SaaS businesses need agility to move fast and remain competitive. This means agility in the IT stack, but also agility in the business models to support bottom-up GTM and product-led growth (PLG).

Supply chain management is a complex dance impacted by forces beyond your control. Full-stack observability can help make the process a lot less stressful.

Today marks the start of a new chapter at Catchpoint, as we launch our digital experience observability platform. In this post, I’ll share with you some of the wider contextual factors driving this launch, as well as how the continuous evolution of our platform supports a massive market need.

Dashboards are one of the most basic and popular tools software engineers use to operate their systems. In this post, I'll make the argument that their use is unfortunately too widespread, and that the reflex we have to use and rely on them tends to drown out better, more adapted approaches, particularly in the context of incidents.