Operations | Monitoring | ITSM | DevOps | Cloud

Seeing snippets of DORA Metrics across all of your products doesn't give you the big picture. Imagine if you had 50 products and you're stitching metrics together to make a conclusion of how well the organization is performing as a whole. That's inefficient, inaccurate and a time consuming task that doesn't give leadership the real-time view it needs to make quick decisions. Introducing something you've never seen before: Real-Time Enterprise DORA Metrics.

Watch our semi-annual launch event hosted by Matt Izzo, CPO, and Howard Beader, VP Product Marketing - with a live demo from Bob Ruggiero, Director of Solutions Engineering. We share details of our Internet Performance Monitoring (IPM) platform strategy, enabling you to monitor what matters from where it matters to get to the answers faster, and highlight our new capabilities around.

In this episode of Beyond the Horizon, Stefanie Hammond steps in to interview Lewis Pope about the critical role of compliance in the managed services provider (MSP) landscape. They discuss how MSPs can pivot to offer Compliance as a Service (CaaS), the importance of internal assessments, and the challenges faced when implementing compliance strategies. Lewis emphasizes the need for MSPs to adapt to changing client demands, manage internal cultural shifts, and consider partnerships to enhance their compliance capabilities.

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.