Learn how Morgan Stanley and Vista have streamlined incident response, moved to the cloud, and adopted service ownership to enable faster innovation and drive better user experiences for their customers.

We’re working from anywhere, are you? With the PagerDuty mobile app, you’re always just a tap away from all the incident response tools you need. The new mobile Incident Details screen provides you with a more compelling visual experience and easier access to all your favorite features during incident response. Run a play, add a priority or note, post a status update, and more with the new carousel.

Orchestrate the right response for every incident. See how PagerDuty can help your team respond to incidents better in under 120 seconds with features like Rundeck Actions, postmortems, analytics, and key integrations with collaboration and ITSM tools.

See how Round Robin Scheduling allows teams to equitably distribute on-call shift responsibilities amongst team members. Round Robin is generally available for Business and Digital Operations plans.

Customers of both PagerDuty and Fairwinds Insights can generate and customize PagerDuty incidents for critical issues in their Kubernetes clusters. This capability includes over 100 checks that have been built-in to Fairwinds Insights for things like container vulnerabilities, insecure workload configurations, runtime security events, and resource usage—as well as custom user-defined policies for compliance and internal requirements.

Jason Flint, Senior Manager of Facilities and Crisis Response at PagerDuty joins the stream to chat about how PagerDuty the company uses PagerDuty the platform to meet the needs of an increasingly distributed workforce. His team keeps track of everything from extreme weather events to political unrest that might impact PagerDuty employees.

Listen in on our latest Take the Lead with CEO Jennifer Tejada and Ebony Beckwith of Salesforce. They talk about volunteering amidst a global pandemic and the importance of keeping employees engaged in Social Impact efforts.

PagerDuty helps developers and IT professionals adopt full service ownership to ensure that those who go on call are 1) only interrupted by an alert when necessary, and 2) equipped with tools to remove the toil from managing incident response. Automating incident response increases developer and IT staff productivity, improves customer experience from service interruptions and unplanned downtime, and improves responder morale. Learn from PagerDuty customer Guidewire how Automated Incident Response can do all this for your teams.

Deliver perfect software experiences with real-time intelligence into customer satisfaction and behavior, your applications, and the performance of your hybrid multi-cloud. AI-powered root-cause analysis automatically identifies customer facing performance issues and pinpoints the root-cause within seconds. Open APIs allow ingestion of 3rd party metrics and enable complex system integrations. In this demo, Rob Jahn shares a sophisticated incident remediation workflow incorporating intelligence from Dynatrace, automation in Rundeck, and incidents in PagerDuty.

Lacework delivers complete #security and #compliance for the cloud. While the cloud enables enterprises to automatically scale workloads, deploy faster, and build freely, it also makes it increasingly difficult to: maintain visibility, remain compliant, stay free from known vulnerabilities, and track activity in both host workloads and ephemeral infrastructure within their environments. Integrate Lacework with PagerDuty to route Lacework Events to responders on your team. Manage and resolve configuration issues, behavioral anomalies, and compliance requirements in a timely manner across your cloud infrastructure.