Operations | Monitoring | ITSM | DevOps | Cloud

As organizations move to the cloud, where is there overlap between security and IT and engineering? In this session, Dormain will sit down with Orca Security's Principal Technical Evangelist, Ashley Ward, to learn about how working practices have to evolve with the speed of change in the cloud.

We'll catch up with Matt Stine, the author of "Migrating to Cloud-Native Architectures" (O'Reilly), about his current thinking on resilient architectures.

Get an inside look at two features designed to ensure that the people on your response teams are set up correctly on PagerDuty. Senior Product Manager Alex Quintana joins us to share how your people will successfully onboard onto the PagerDuty platform and then we’ll look at a new report that shows you all of your users on the platform.

Did you know there's a PagerDuty plug-in for Backstage? Learn more about what Backstage is, the PagerDuty plug-in, and what's new from Head of Product for Backstage at Spotify, Meg Watson, and PagerDuty Developer Advocate, Tiago Barbosa.

Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.

Organizations need a solution that’s designed for today’s dynamic digital reality. Hear customers like Carrefour Bank, IG, The Trevor Project, Vodafone, and Zoom explain how PagerDuty empowers them in an always-on, real-time world.

Coconala is a Tokyo-based online learning platform to easily buy and sell knowledge, skills, and experience. The marketplace relies on PagerDuty for incident management. Check out how PagerDuty helped them with rapid detection of incidents, reducing their MTTA from 10 minutes to under 1 minute.

It is common for companies to have multiple AWS Accounts, and as it turns out, there are cases where certain operational tasks need to be performed on EC2’s that reside in each account. Examples of this include standardizing practices for auditing, patching, and incident-response – such as retrieving diagnostics or remediation. This demo showcases how Runbook Automation orchestrates commands and scripts on EC2’s spanning numerous AWS accounts through an integration with Systems Manager (SSM).

PagerDuty’s AI-Generated Incident Postmortems help teams document and implement learnings from major incidents, faster. Watch this demo to learn how.

PagerDuty Process Automation is a self-hosted deployment of PagerDuty Runbook Automation that provides maximum flexibility for security configurations and custom integrations.