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Make your ITSM more efficient with PagerDuty and ServiceNow

Feb 2, 2023 By PagerDuty In PagerDuty
Putting PagerDuty between your monitoring systems, CI/CD systems—really, anything emitting events about your digital environment— and your ServiceNow CMDB opens the door for better event management and correlation, incident response automation, advanced analytics and more, helping you service distributed and central teams together for faster turnaround and better customer experience.
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Create a Status Update Notification Template in less than 2 minutes

Jan 30, 2023 By PagerDuty In PagerDuty
Now generally available! With organization-based templates, companies can now customize and standardize communications based on impact, service areas, and more. This functionality will be also available via API, so teams are able to customize and leverage status update notification templates to fit their needs in any tool or context.
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PagerDuty and FiberPlane Integration Demo

Jan 20, 2023 By PagerDuty In PagerDuty
Presenter: Aparna Valsala, Solutions Engineer at Fiberplane, Using the PagerDuty and Fiberplane integration, the responding engineer can immediately start the investigation using a predefined and configurable Fiberplane template visible to all while allowing multiple engineers to collaborate on the investigation with complete visibility and context.
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What is Automated Diagnostics? How to reduce escalations and accelerate resolution with automation

Jan 3, 2023 By PagerDuty In PagerDuty
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible.
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PagerDuty and RedMonk Present: What is Automated Diagnostics? Part 1 - Use Case

Jan 3, 2023 By PagerDuty In PagerDuty
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible. Part 1 of this 2-part video focuses on the concept and use case of automated diagnostics.
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PagerDuty and RedMonk Present: What is Automated Diagnostics? Part 2 - Demo

Jan 3, 2023 By PagerDuty In PagerDuty
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible. Part 2 of this 2-part video focuses on the concept and use case of automated diagnostics.
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