Operations | Monitoring | ITSM | DevOps | Cloud

In this demonstration we break down Resolve's incident automation, which helps identify recurring IT issues by searching for previous incidents within a specific timeframe. If multiple incidents are detected, the automation flags the issue as chronic, updates the incident, and assigns it for further investigation to prevent endless retries. This system expedites resolving recurring IT issues. What you'll learn.

This demonstration showcases an example of alert auto-remediation. The alert in this example comes from BigPanda and it automatically kicks-off a Resolve workflow. You'll learn: Resolve's ability to integrate with observability platforms like BigPanda How self-healing workflows drive faster MTTR How to use event-based triggers for real-time response.

In this video, we highlight a Resolve Actions automating active directory health scans. We start with an IT ticket created within ServiceNow, which kicks off an active directory scan putting security front and center. Watch to learn: How Resolve's out-of-the-box integrations with leading ITSM and others speeds up time to market How automated AD cleanup can plug security loopholes How Resolve's systems can automatically close tickets, minimizing human input end-to-end.

Ticket synchronization is crucial to smooth, streamlined IT operations. In today's video, we cover how the Resolve platform simplifies, and therefore supercharges, ticket synchronization, making your IT team's lives easier. Today you'll learn: How Resolve simplifies ticket synchronization How to synchronize between multiple ITSM platforms How an easy-to-use automation and orchestration platform like Resolve can drive efficiency in IT.

Ready-to-use integrations and pre-built automation workflows to drive adoption and accelerate ROI.

Bring your own code made easy through an out of the box, intelligent converter.

Discover how Resolve's customers are using Resolve Actions PRO to completely automate the request for service checks when delivering new network services to their clients. Request for Service Checks are typically performed by the Telco or Communication Service Provider AFTER their network configuration team have provisioned the requested network circuit, but BEFORE it is released to the paying business or client.

According to a recent Gartner report, less than 35% of enterprise network activities are automated today. Manual network management can negatively affect the business, creating bottlenecks in provisioning and incident resolution, resulting in poor service delivery to lines of businesses, and reduced uptime. Watch Resolve's Brinda Sreedhar and Brent Hunter as they demonstrate how teams can leverage network automation to automate common use cases such as network management, optimization, and security. Automation can standardize processes and allow network operations teams to operate faster.

This video introduces you to Resolve's Gateway Builder so you can integrate with any 3rd-party tool or service to poll for new alerts, events, tickets, etc. These new events can then trigger your specific automations using Resolve's Resolution Routing feature.