A great 3 minute video that demonstrates the Resolve Actions platform capability to integrate with ServiceNow and incorporate Guided Procedures (interactive knowledge articles, blended with automation).
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
See how Resolve integrates with BMC Remedy to streamline ITSM tasks, ticket handling, and resolution processes. Today you’ll learn: How to set up BMC Remedy integrations What Resolve automates in Remedy How to accelerate incident response.
See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
In this demonstration we break down Resolve's incident automation, which helps identify recurring IT issues by searching for previous incidents within a specific timeframe. If multiple incidents are detected, the automation flags the issue as chronic, updates the incident, and assigns it for further investigation to prevent endless retries. This system expedites resolving recurring IT issues. What you'll learn.