Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Two-Way Mac Chat on N-able N-sight

Check out the new two-way chat functionality for Mac devices with N-able Head Nerd Joe Ferla. This powerful new feature allows technicians to communicate seamlessly with end users while performing remote background work, ensuring minimal disruption and maximum productivity. Stay tuned as Joe walks you through the steps to use this feature and highlights its benefits for your daily service delivery.

The CTO is responsible for reliability and availability

Who's ultimately responsible for reliability? "You need an executive champion that cares about this. And to me, it's the CTO. The CTO is responsible for the quality of the code that you're writing, the quality of the customer experience, the quality of the product. And so, you know, your software doesn't work. The quality is zero. Not half points here. If you can't use it, it doesn't work.

In Support of Anti-Abuse Operations - Allan Stojanovic - OSDI Toronto 22 May 2024

Allan Stojanovic gives us a look into the concerns of a Security Analysis and Response Engineer. In this talk, Allan shares how to think about abuse from day one and to understand the Who, What, When, Where, and Why, and How your platforms are susceptible to abuse.` Allan is a Staff Security Analysis and Response Engineer at Aiven. He has survived IT for over 30 years working in nearly every vertical doing may different roles, mostly in the Information Security field.

Data Security and Compliance in 2024 and Beyond - OSDI Toronto May 2024

Jamie Arlen explores some of the guidance he gave over 5000 days ago to see if it still tracks. Jamie is the CISO of Aiven. He brings over 30 years of tech security experience to the conversation and provides a wealth of guidance to security team members future CISOs and tech-security-aware professionals. The following is a talk given at the Open Source Data Infrastructure Meetup in Toronto recorded 22 May 2024.

What MDR Means for MSPs with Dave MacKinnon

In this conversation, Dave MacKinnon, Chief Security Officer at N-able, talks to Pete Roythorne about Managed Detection and Response (MDR) and its relevance for MSPs. They explore the differences between MDR and other technologies, the benefits of MDR for MSPs, and the cost effectiveness of implementing MDR. Dave highlights the challenges of building a Security Operations Center (SOC) and emphasizes the importance of technology selection and effective threat detection in MDR.