Operations | Monitoring | ITSM | DevOps | Cloud

DevOps 101: What, who, why, and how?

Organizations around the world are turning to DevOps as a way of working together to improve the efficiency and quality of software delivery and increase value to the business. But what exactly is DevOps and what does it mean for you and your organization? Welcome to DevOps 101. Our new monthly webinar series aims to explain exactly this. Each live session will be hosted by me, Grant Fritchey, starting with the fundamentals to expand your knowledge and understanding of DevOps.

7 Essential Features You Must Look at in Maintenance Tracking Software

A maintenance manager's job can be overwhelming when assets and pieces of equipment are in abundance. It becomes more complex when the management of assets is done manually. When work is done manually assets are not provided maintenance on time impacts asset performance and chances of asset failure are increased. That is why it is important to invest in asset management or maintenance tracking software.

What is a Good API Response Time?

It's hard to imagine a world without APIs. APIs connect our mobile phones or computers to do everything from making purchases and payments to interacting on social media, extracting or sharing data or any other computer to computer interaction in our business or daily life. If you want to open up a heated debate, ask one of your programming partners or developer colleagues what makes up a good API response time?

5 Ways To Improve Your Business Workflow

Are you looking for ways to improve your business workflow? You need to start investigating workflow automation tools. With the right tool in hand, you can eliminate administrative tasks and focus on high-value customer-facing activities. Workflow automation is a powerful way to improve team productivity and unlock the growth potential of your small business. There has never been a more important time for businesses to embrace workflow automation tools.

Azure DevOps: Fun with Observability Events and Alerts!

If you’re working with microservices in a large distributed environment, you’ve probably got your monitoring and logging on lock, and you may even be lucky enough to have properly instrumented APM (distributed tracing) for consumer calls. But, did you know you’re likely still facing an observability gap? How many incidents have you worked that required hours of sleuthing only to end with a single team needing to roll back a deployment? It’s more common than you may think!

Ask Miss O11y: Making Sense of OpenTelemetry: Who's There? The Resource.

Ah, I too have wondered about this. TL;DR: The Resource says what program is sending these spans and where it’s running. You can skip it if you define OTEL_SERVICE_NAME in the environment. When I’m setting up tracing (for instance, in a Node.js app), I have to create a Resource object in order to set up the OpenTelemetry SDK: If I don’t define that resource parameter, then tracing will still work. But my spans will show up with aservice.name of unknown_service:node.

What SREs Can Learn from Capt. Sully: When to Follow Playbooks

When are you smarter than your playbooks, and when are your playbooks smarter than you? That’s a question that engineers rarely step back to consider. The rational, disciplined parts of our minds tell us that the playbooks we are supposed to follow were carefully designed and tested, and that we should stick to them at all costs.

Why You Should Monitor Your E-Commerce and How to Start

According to research by the SolarWinds® Pingdom® team, retail and e-commerce sites have plenty of room for improvement, as the global market generated revenues up to US$4.921 trillion in 2021. As more people look to the internet to make purchasing more convenient, online sales will become even more critical to businesses. What does this mean if you’re a seller?

Is the cloud secure?

The cloud is a solution that allows you to access data and documents from anywhere and from any medium whether it is a computer, a tablet or a phone. But is your data really secure? A secure cloud ensures the privacy, security and compliance of all stored data. All these aspects must be taken into account when using a cloud solution to ensure the security of your information.