Operations | Monitoring | ITSM | DevOps | Cloud

Atlassian’s recent end-of-life announcement formalized what Opsgenie users have experienced for years: a platform with stagnant innovation. Now officially on maintenance mode – no new features, no innovation, no future – Opsgenie customers have an important choice to make: settle for basic ‘good enough’ capabilities baked into Atlassian’s JSM, or upgrade to a purpose-built platform that takes incident management seriously.

Gartner recently released their 2025 Market Guide for Event Intelligence Solutions, and BigPanda was thrilled to be named as a Representative Vendor in this report. “Event intelligence solutions (EISs) apply AI to augment, accelerate, and automate responses to signals or events detected from digital services.

Software engineering is trending, and the latest fads come and go with passionate adoption. Remember the OpenStack craze? Kubernetes? On-prem v cloud? I could go on and on, but one trend in software engineering that has surfaced in the last few years is DevOps & Platform Engineering.

In Industrial IoT for real-time monitoring, timely alerts are crucial. While Slack and email notifications are common, they can be easily missed or buried in a flood of other notifications. SMS and WhatsApp on the other hand, offer a level of immediacy and directness that’s hard to ignore.

Observability metrics provide insights into the performance, behavior, and health of applications, systems, and infrastructure — enabling observability practices, which is how a system’s internal state is understood by examining its data. As organizations continue to collect more and more data, observability metrics are a key telemetry signal for observability.

A recently discovered security vulnerability requires attention from development teams using Next.js in production environments. Let’s discuss the vulnerability and look at a practical HAProxy solution that you can implement with just a single line of configuration. These solutions are easy, safe, and incredibly fast to deploy while planning more comprehensive framework updates.

A few weeks ago, we introduced anomaly alerts to early adopters. Today, we’re excited to announce that anomaly alerts are officially in open beta and available to all Sentry users on the Trial, Business, or Enterprise plans.

While incidents like last year’s CrowdStrike outage tend to dominate headlines, far more often, the real battle for Internet Resilience isn’t fought on a global stage. It’s waged in the shadows of financial districts, within overloaded cloud data centers, or a rural ISP’s overtaxed peering points. Traditional monitoring tools, designed for broad strokes, miss these hyper-specific failures.

Regulatory compliance is a moving target, and keeping up with evolving security policies and industry regulations can feel like a never-ending battle. Manual network audits? They’re slow, error-prone, and a major time sink. But skipping them isn’t an option—compliance failures can lead to security breaches, hefty fines, and reputational damage. So, how can IT teams ensure they stay ahead without burning out? The answer: automation and real-time observability.

Network operations centers (NOCs) are under increasing pressure to improve efficiency, reduce downtime, and accelerate incident resolution. Yet many struggle to define a clear NOC automation strategy. When your team is deep in the trenches, it’s easy to lose sight of the long term: The answers lie within our framework: the Resolve Capabilities Model. This model was developed in tandem with customer conversations about NOC automation, aspirations, broader tech challenges, and more.