Operations | Monitoring | ITSM | DevOps | Cloud

Black Hat USA 2025 recap

They say what happens in Vegas stays in Vegas—but this year, we couldn’t keep the latest in cybersecurity to ourselves. Though it wasn’t our first time attending Black Hat USA (we’re no strangers to the neon lights and desert heat), our anticipation was high when we landed at LAS. We couldn’t wait to get to the show, connect with security professionals, learn more about where the industry is headed, and put our own solutions to the test.

Log Files Explained: Types, Uses, and Best Practices for IT Teams

Every system in your environment—cloud, on-prem, or hybrid—generates log files. They capture everything from user actions to system failures, security events, and performance issues. But with so many log types and so much raw data, it’s easy to get buried in noise and miss what matters.

The Real Cost of Choosing the Wrong Database

Data is more than a record of what happened—it shapes what happens next. Across industries, connected devices continuously stream time-stamped data that reflects the current state of machines, environments, and systems. This steady flow gives organizations a live view of operations and the ability to catch issues early, adjust quickly, and operate more efficiently. However, capturing data alone does not create value.

Impact review: Scribe under the microscope

In December 2024 we launched Scribe to help responders never miss a detail from their incident calls. By automatically transcribing calls and highlighting key information, Scribe eliminates manual note-taking, reduces time spent getting up to speed, and preserves valuable context for post-incident analysis. The feature quickly gained popularity among our customers, but with success came an influx of requests for bug fixes, extra functionality, and wider call platform support.

You've Started With AI. But Now You're Stuck.

Businesses across industries have fully embraced AI, looking to 10x productivity and supercharge profits. Most companies—78%, according to McKinsey—use AI in at least one business function. But a recent survey by IBM found that only 1 in 4 AI pilots brought about the ROI leadership expected. Even fewer (16%) had been scaled across organizations. The gap is real. Many AI efforts remain stuck in pilot mode or isolated at the edges of businesses.

10 Best Kubernetes Alternatives In 2025 (By Category)

Containers and microservices are revolutionizing how distributed applications are built, run, and optimized. They enable apps to be highly scalable. You can also isolate some areas for updates and patches without shutting down the entire application or service. Yet, managing containers and microservices at scale can be tricky. That’s where a container management platform like Kubernetes comes in – or, as you’ll see below, where the top Kubernetes alternatives shine.

How New Amazon Sellers Can Use Repricers to Gain Market Share

Starting your Amazon journey can feel overwhelming. You list your products, set your prices, and then wonder how you'll stand out when so many sellers have thousands of reviews and years of experience. It's easy to feel like the new kid in class. But here's something no one really tells you upfront: pricing plays a bigger role than you think. In fact, setting the right price can be the reason a customer clicks on your product instead of someone else's.

How to Screen Record on iPhone

Whether you want to save a special moment, document an issue for tech support, or create a step-by-step tutorial, screen recording on your iPhone is incredibly useful. Many people aren't aware of how versatile this feature can be. If you're one of them, let's explore how to screen record on iPhone. You'll also discover how to screen record someone else's phone using tools like Spynger! Remember always to use screen recording responsibly and for legal purposes.

Why Solar's Bright Future Depends on What We Do With Its Past

Solar panel recycling stands at a crucial moment. Experts predict an overwhelming 80 million metric tons of solar waste will accumulate worldwide by 2050. The solar energy sector keeps growing as a clean power source. However, the industry's recycling rate is nowhere near keeping pace, with less than 10% of panels getting recycled.

How to Set Up and Manage LTO Tape Backup Systems That Last

Building a dependable LTO tape backup system starts with more than just the right hardware. From physical setup to ongoing tape management, each step plays a direct role in long-term data protection. Skipping planning or using mismatched components can lead to wasted time, damaged media, and incomplete backups. Hardware, software, labelling, storage, and tape rotation: This guide has you covered. It's all here, explained simply. We'll also look at what's usually missed. Testing. Without routine validation, your backups can fail silently. Keep your system running smoothly!