Operations | Monitoring | ITSM | DevOps | Cloud

How to Use Service Level Objectives (SLOs) in Your IT Monitoring

With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.

What is Event Correlation? And Why Does Event Correlation Matter when Monitoring?

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.

Optimizing E-commerce Application Performance (APM) During High-Traffic Holidays!

Everyone within an e-commerce business knows that the stakes are high during peak shopping events such as Black Friday, Christmas, and many other holiday seasons. Periods like these are make-or-break for your revenue. Application performance is the key to success. A slow e-commerce website, stalled transactions, or unanticipated downtime invariably leads to frustrated customers, lost sales, and long-term damage to a brand’s reputation.

7 Myths of AVD Monitoring

Azure Virtual Desktop (AVD) is a powerful and increasingly popular solution that allows businesses to provide secure, scalable, and cloud-based desktop virtualization, usually without the overhead of on-prem infrastructure. However, many organizations underestimate the importance of monitoring, leading to performance, compliance, and cost issues. Today, I will debunk several common myths surrounding AVD monitoring and explain why a proactive approach can save you time, stress and billing costs.

Monitoring and Troubleshooting Nerdio

Today I’ll give a brief overview on monitoring and troubleshooting Nerdio, a.NET application, popular with MSPs (Managed Service Providers) and enterprises using Microsoft Azure Virtual Desktop (AVD). Nerdio is a cloud-based application used by administrators to automate the deployment and management of virtual desktops in Azure.

Understanding Core Web Vitals - Key Metrics for Optimizing Your Website for Better User Experience

Core Web Vitals are a set of performance metrics introduced by Google to help website owners and developers improve the user experience. These metrics are: “Core Web Vitals are a set of real-world, user-centered metrics that quantify key aspects of the user experience.” — Google.

Top Reasons to Move to AVD (Azure Virtual Desktop)

There are a lot of articles along the lines of – “Top Reasons to Move to AVD” or “Top Benefits of AVD”. Having read a fair few, I suspect the Chat-GPT fairies have been hard at work! A veritable mush of phrases such as “flexibility”, “security”, “user experience” and so. Let’s dissect the question – “What are the reasons to move to AVD?”.

Cloud Observability vs Monitoring: A Practical Guide to Go Beyond Cloud-Native Tools

As organizations move their application workloads to the cloud, understanding the difference between cloud observability vs monitoring is crucial to ensure optimal performance and seamless operations. While both concepts are often mentioned in tandem, they serve different purposes, and mastering each can help organizations thrive in increasingly complex cloud environments.