Operations | Monitoring | ITSM | DevOps | Cloud

A guest blog from Donny van der Linde, Pre-Sales Consultant at eG Innovations’ partner Liquit covering how to leverage eG Enterprise’s monitoring in combination with Liquit Workspace technologies to build powerful proactive contextual access workflows to support automated application delivery. An example using eG Enterprise’s user experience metrics to trigger remediation via Liquit Smart Icons is given.

Today, I’ll be covering troubleshooting Azure Virtual Desktop (AVD) issues. I’ll cover the common causes of problems beyond logon and how you can monitor and troubleshoot to identify the root-causes of issues and how to resolve them resolve them. For information on troubleshooting logon problems and slow logons, please see my previous article: Troubleshoot Slow Azure Virtual Desktop (AVD) Logons.

Here in the Benelux region, we have recently been seeing increased interest in our capabilities to monitor and automate root-cause diagnostics for VMware Tanzu and other containerized / K8s technologies. Tanzu monitoring is one of the VMware technologies we’ll be demoing at VMware Explore in Barcelona (6 – 9 November 2023) and expect to see a lot of interest in it.

Amazon Web Services (AWS) recently released a new cloud deployment option – ”Dedicated Local Zones” targeted at public sector, government and regulated industry use cases. Many customers still rely on on-premises infrastructure to meet regulatory and compliance requirements such as data localization. You can read the details of the AWS announcement including which services Dedicated Local Zones will support, here: Announcing AWS Dedicated Local Zones (amazon.com).

Microsoft Azure offers a choice of relational and non-relational database services to support a wide range of application needs and demands. Built-in intelligence helps automate management tasks like high availability, scaling, and query performance tuning to provide users with services that ensure applications are always available and performant. Many services offer essentially limitless database scale and SLAs (Service Level Agreements) usually range between 99.9-99.999% availability.

For Azure Virtual Desktop (AVD) sessions, Microsoft exposes a set of user experience and graphics performance counters that eG Enterprise monitors out-of-the-box. These performance counters for Azure Virtual Desktop and Remote Desktop Protocol (RDP) / RemoteFX sessions can be used to troubleshoot AVD problems.

A migration from on-premises SQL Server to Azure SQL offers many customers a number of advantages. It can enable scalability, reduce costs, enhance security, ensure high availability, and simplifies maintenance. Many organizations are looking to equivalent cloud services to move on-prem workloads such as SQL databases to the cloud, freeing themselves from the overheads of purchasing, configuring and maintaining physical hardware and infrastructure.

Shadow IT is a term used to describe IT systems, applications, or services that are used within an organization without the explicit approval, knowledge, or oversight of the IT department or the organization’s management. It typically arises when employees or departments adopt and use software, hardware, or cloud services for their specific needs without going through the official IT procurement or security processes.

Today, I’ll cover Shift Left Monitoring: A Pathway to Optimized Cloud Applications and how left-shifted troubleshooting of Spring Boot code issues using observability tooling can avoid production issues, unnecessary costs and improve product quality. Shift-left is an approach to software development and operations that emphasizes testing, monitoring, and automation earlier in the software development lifecycle.

Before adopting any new SaaS (Software-as-a-Service) business tools, the IT department of an organization should evaluate whether it is wise to trust the SaaS product and indeed vendor.