Operations | Monitoring | ITSM | DevOps | Cloud

This is just a quick blog to draw attention to some new and enhanced monitoring dashboards and reports we have added to eG Enterprise in our latest release (v7.5) to provide quick and powerful overviews when monitoring a range of Kubernetes technologies. As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators.

Slow logons, laggy VDI sessions, and poor Horizon performance are common pain points IT admins face frequently. When Omnissa Horizon environments slow down, both end-users and IT teams feel the pressure—users grow frustrated while admins struggle to troubleshoot without complete visibility. To uncover the real-world Horizon issues admins face, we turned to Reddit forums like r/VMwareHorizon, r/sysadmin, and r/Citrix, where IT professionals openly share their Horizon troubleshooting struggles.

Yes, BSoDs are still cropping up in high-impact ways in 2025, from flawed Windows updates (especially 24H2 patches) to driver rollouts and heavily-threaded server environments. It remains essential for IT admins to track event reports, test updates in staging, enable rollback strategies, and be prepared with recovery mechanisms.

Email downtime or email delays can significantly disrupt business operations, making proactive monitoring essential to avoid problems. In today’s hybrid work environments, email remains a critical communication channel for customer interactions, internal collaboration, and workflow approvals. Even brief outages or delays in email delivery can lead to missed opportunities, poor customer experience, SLA (Service Level Agreement) breaches and reputational damage.

Full Session Simulation is a powerful troubleshooting strategy. Have you ever been in a situation where everything on your dashboards looks green, but users are still encountering issues and raising support tickets?The cliche of “everything is fine on our side” moment is not just frustrating for everyone. It’s risky! Because when you can’t replicate what the user is experiencing, you’re flying blind.

Microsoft Azure Data Factory is a cloud-based data integration service provided by Microsoft Azure. It enables you to create, manage, and automate data workflows that move and transform data from different sources to various destinations. Essentially, ADF allows you to design, orchestrate, and manage data pipelines, making it easier to work with large volumes of data across on-premises and cloud environments.

Awareness of data sovereignty is increasing within organizations. Geo-political situations and recent news stories are causing many to formally evaluate their data management strategies and policies. This means that organizations are also looking at the tools and platforms they use to run and maintain key IT infrastructure and undertake tasks such as monitoring and management. SaaS and cloud first/only tooling can often present data sovereignty challenges and complications.

Predictive Analytics Models and Algorithms are an important component of eG Enterprise’s AIOps engine for proactive observability. eG Enterprise collects and analyses metrics, events, logs and traces and the data including real usage data is used to make intelligent predictions to forecast future system behavior and IT resource metric levels.

I’ve previously covered how eG Innovations AIOps-powered monitoring benefits those working with Digital Workspaces or leveraging APM; today, I’ll cover how those same AI-powered capabilities benefit those supporting cloud hosted architectures and workloads.

Vulnerable system drivers continue to be a vector exploited by attackers to compromise systems. In eG Enterprise version 7.5 we added a number of periodic security checks to assist administrators proactively identify weaknesses, including vulnerable system drivers monitoring.This new capability is supported for a Windows OS, when using a VM agent for inside view monitoring and / or when monitoring an Azure Virtual Desktop session host.