Operations | Monitoring | ITSM | DevOps | Cloud

Awareness of data sovereignty is increasing within organizations. Geo-political situations and recent news stories are causing many to formally evaluate their data management strategies and policies. This means that organizations are also looking at the tools and platforms they use to run and maintain key IT infrastructure and undertake tasks such as monitoring and management. SaaS and cloud first/only tooling can often present data sovereignty challenges and complications.

Predictive Analytics Models and Algorithms are an important component of eG Enterprise’s AIOps engine for proactive observability. eG Enterprise collects and analyses metrics, events, logs and traces and the data including real usage data is used to make intelligent predictions to forecast future system behavior and IT resource metric levels.

I’ve previously covered how eG Innovations AIOps-powered monitoring benefits those working with Digital Workspaces or leveraging APM; today, I’ll cover how those same AI-powered capabilities benefit those supporting cloud hosted architectures and workloads.

Vulnerable system drivers continue to be a vector exploited by attackers to compromise systems. In eG Enterprise version 7.5 we added a number of periodic security checks to assist administrators proactively identify weaknesses, including vulnerable system drivers monitoring.This new capability is supported for a Windows OS, when using a VM agent for inside view monitoring and / or when monitoring an Azure Virtual Desktop session host.

Today, I’ll cover some of the basics of monitoring Multi-Factor Authentication and why ensuring MFA is implemented is essential, particularly in environments where remote access is possible. I’ll cover some recent, specific case studies where a lack of MFA has led to security breaches and the mechanisms the bad actors used.

eG Enterprise version 7.5 introduces advanced capabilities for detailed SSL Certificate Monitoring including monitoring for web servers and apps using SSL. Monitoring SSL certificates is essential to ensure secure connections, prevent service outages, and maintain user trust. Here are a few things you need to monitor and questions you should ask to keep your services and apps running reliably and securely.

AIOps (Artificial Intelligence for IT Operations) is not only a game changer, but the need of the hour as modern IT grows and becomes increasingly complex. The promises of AIOps are both overwhelming and tantalizing. AI-powered monitoring and observability can help predict issues, automatically resolve incidents, and optimize performance across the IT infrastructure. However, onboarding an AIOps monitoring tool can be more complicated than it sounds on paper.

Today, I’ll be covering how AWS tags can help you keep track of and monitor your AWS billing costs with the granularity and depth needed to reduce and optimize your AWS costs.

Packet loss is likely a familiar issue if you’ve managed networks susceptible to slower network speeds, degraded data quality, or increased latency. It directly impacts network operations and digital experiences, which is why we recommend that you take the time to understand and prevent it.

Every IT decision-maker faces a common challenge: balancing operational efficiency with cost control. While software solutions help streamline operations and drive efficiency, they can introduce redundancies into your system. These redundancies strengthen availability through backup systems but often complicate data management, leading to inconsistencies and potential outages. This is where hardware solutions like fabric interconnects prove invaluable.