Operations | Monitoring | ITSM | DevOps | Cloud

Last year it was widely reported that the CA/Browser Forum had voted to significantly reduce the lifespan of SSL/TLS certificates over the next 4 years, with a final lifespan of just 47 days starting in 2029. The first reduction will come into action in a few weeks, on March 15th 2026, accelerating the need for organizations to automate their monitoring and renewal processes around certificate expiry.

The European directives NIS2 (Network and Information Security Directive 2) and Critical Entities Resilience (CER) Directive have rapidly sharpened the conversation around digital resilience. While many organizations initially viewed these directives as an extension of their cybersecurity obligations, it is becoming increasingly clear that much more is at stake. These directives require a strategic transformation in how organizations manage risks, processes, and responsibilities.

For years, Application Management/Maintenance Services (AMS) have been the go-to solution for IT leaders trying to keep their business applications stable and running. The AMS pitch was simple: Hand over your apps to us, and we’ll manage and maintain them for you! And for a long time, that model has delivered promising results. It allows internal teams to focus on innovation while service providers handle the operational heavy lifting.

For many years, uptime and availability have been basic standard measures of server health monitoring. But if a server is up and responding to a ping or HTTP request, does that really mean that all is well? In reality, uptime and availability alone often provide a false sense of security. A server can be technically “up” while being seconds away from a crash, running out of memory, operating with an expired license, or silently failing critical updates.

Digital Employee Experience (DEX) refers to how employees interact with the digital tools, systems, and technologies they use at work-and how those interactions affect their productivity, satisfaction, and overall work experience. DEX encompasses the quality of the digital interactions and services that employees encounter while using workplace technologies. It includes various factors such as application performance, network connectivity, device usability, and overall user satisfaction.

In late 2023, Amazon introduced the ability to deliver AppStream 2.0 using Microsoft Windows Server OS rather than the desktop of the OS. This feature enables IT admins to host multiple end-user sessions on a single AppStream 2.0 instance, helping to make better use of instance resources.

Cloud computing is a powerful enabler of growth and agility for small and medium businesses (SMBs). However, untagged cloud resources are one of the primary challenges most SMBs face in cloud environments. These untagged resources lead to a lack of visibility and accountability over cloud spending, which leads to wasted budgets and cost overruns.

A few weeks ago, on 20th October 2025, AWS suffered a widespread outage in its US-EAST-1 region that affected a large number of customers globally. More than 1,000 apps and websites were impacted including major banks and popular games, streaming and social platforms such as WhatsApp, Snapchat, Fortnite and Pokémon Go.

Java is one of the most widely used platforms for supporting web applications. According to RedMonk and TIOBE rankings, Java has consistently remained in the top 4 most popular programming languages worldwide, with millions of developers actively using it. Industry-standard application servers such as WebLogic, WebSphere, Tomcat, and JBoss all run on Java and power a large share of enterprise workloads and Java web applications.

Organizations are increasingly looking to build quality and security into their systems and services by design, often by the adoption of frameworks, standards and certifications such as SOC 2 Type 2 audits and ISO/IEC 27001.