By the end of 2024, the world will have shipped a staggering 186.68 million laptops, according to Statista. With so many devices in circulation, the importance of maintaining an accurate and up-to-date laptop inventory has never been greater. Knowing what laptops your organization owns, where they are, and how they’re being used is crucial for ensuring smooth operations and minimizing risks. In this blog post, we’ll unpack everything you need to know about laptop inventory.

How do you choose the perfect Patch Management software for your business? If this question has been keeping you up at night, you’re not alone—and for good reason. Choosing the right Patch Management tool isn’t just about keeping things updated; it can make or break your organization’s security strategy.

Another day, another AI headline designed to spike your blood pressure. The Service Management industry is no stranger to dramatic proclamations about AI, and neither are you. But what’s the real story behind CNBC’s latest take, “The tech support desk at work is one of the first jobs AI is rapidly replacing?” Does the Palo Alto Networks company need media coverage? Does CNBC? CompTIA? All of them? Perhaps there is a hidden agenda behind the article being published.

When computers are returned to a corporation, they don’t simply disappear into storage or landfills. Companies often implement structured processes to make the most of these devices while adhering to regulatory and ethical standards. Managing returned computers is a practical and pressing concern for corporations, whether dealing with employee's offboarding, end-of-life hardware, or upgrades. The process involves multiple considerations, from data security to environmental compliance.

IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).

Hardware refresh cycles might not sound that glamorous, but they’re the secret weapon behind an efficient, secure, and productive IT environment. In a world where technology fuels every click and keystroke, keeping your hardware updated is a business essential. Why? Because outdated devices are productivity killers. In fact, a 2023 study found that employees spend up to 20% of their time wrestling with tech issues instead of doing their jobs. And it’s not just about lost time.

No piece of hardware lasts forever. On the contrary, all hardware eventually deteriorates. That’s why it’s crucial to understand and manage each stage an asset goes through, from procurement to disposal. This journey is called the hardware lifecycle, and its management is known as Hardware Lifecycle Management (HLM).

It's easy to get caught up in the latest software trends and forget about the physical components that make it all possible. Hardware—the tangible parts of our devices—forms the foundation of all computing systems. Without it, our favorite apps and programs would have nowhere to run. But what exactly is hardware? Do we have a definitive hardware definition? And how important is it?

Mobile Device Inventory Management (MDIM) is the solution to a common IT headache: spending hours every week hunting down lost or outdated mobile devices. Sound familiar? You’re not alone. However, by implementing MDIM, organizations can tackle these type of challenges head-on and transform the way they manage their mobile assets. The truth is that managing mobile devices effectively isn't just a nice-to-have—it's a must-have for businesses to stay secure and efficient.

There are plenty of reasons why it’s a smart move to have a cloud CMDB (Configuration Management Database). As companies embrace the cloud for its flexibility, scalability, and operational benefits, it’s no surprise that many are either purchasing cloud-based services or accelerating cloud migration strategy. According to the Cloud Computing Study 2024 by FOUNDRY, 63% of IT decision-makers report having accelerated their cloud migration over the past 12 months.