ITIL CMDB is a term you're likely to hear more than once if you're involved in the world of IT Asset Management (ITAM). Although its implementation promises great benefits, industry statistics indicate that only 25% of organizations derive significant value from their CMDB investments.

Organizations increasingly rely on knowledge bases to centralize information and boost productivity.

It may sound obvious, but having a Configuration Management Database (CMDB) tool is essential for a growing business. Serving as the backbone of IT infrastructure, a CMDB acts as a centralized repository for tracking hardware and software assets, enabling organizations to understand dependencies and maintain seamless operations. Yet, with the market flooded with CMDB tools offering diverse capabilities, finding the right solution for your organization’s unique needs can be challenging.

The terminology used in the world of IT Service Management (ITSM) can be somewhat confusing. However, correctly understanding the scope and depth of each of its practices can be crucial for a company’s future. Today, we will explore one of those ongoing debates: CMDB vs. Asset Management. These two concepts have many similarities. In fact, they sometimes overlap. But they are not exactly the same thing. So, how do they differ? Primarily, in their scope.

In IT management, it’s not enough to just stay informed of the latest technologies. You need to truly understand the frameworks that underpin Service Management and know how to adapt them to meet the demands of a constantly changing environment. The digital world is dynamic, with new challenges and opportunities emerging every day.

Keeping track of software licenses, usage, and compliance has become vital for businesses of all sizes. Software Asset Management (SAM) tools play a crucial role in ensuring that organizations stay on top of their software assets and avoid overspending or non-compliance penalties. As we explore the best Software Asset Management tools available in 2024, InvGate Asset Management stands out as an efficient and comprehensive solution.

Let’s face it: software dependencies are a reality of modern IT environments. Every application relies on other components to work seamlessly, but keeping track of these dependencies can quickly become complex. When they’re managed well, dependencies support smooth operations and keep everything running as expected. But when left unchecked? They can lead to compatibility issues, security risks, and a lot of headaches.

We’ve talked about the importance of service catalogs — how they provide a window into the services offered by your organization, and how this is an invaluable resource that provides users with the support they need to accomplish their tasks. However, setting up a service catalog can also be overwhelming. That's why we've put together these service catalog best practices to help you.

System Management software is a powerful ally for IT teams, making complex environments more manageable, more secure, and easier to monitor. With systems and devices multiplying and growing in complexity, keeping track of them can become a monumental task. That’s where System Management software steps in – bringing order to chaos and control to IT assets. In this post, we’re diving into the top 10 System Management software for 2025.

Managing costs has become a top priority for businesses of all sizes. Companies are constantly searching for ways to cut unnecessary expenses while maintaining operational efficiency. An effective IT cost reduction strategy not only saves money but also paves the way for sustainable growth. Reducing IT costs can take many forms, but creating a clear strategy is the best place to start. Naturally, a key part of that strategy involves selecting software with cost-saving capabilities.