In virtual desktop environments, visibility into common employee experience problems has traditionally been limited. In most virtual desktop scenarios, what’s really being delivered is an instance of Windows with a collection of Windows applications, including a browser to access various SaaS applications. EUC teams have been managing these environments for years, so this should be easy, right?

We’re honored and humbled to announce that popular Peer Reviews site, G2, has named us a Leader in DEX Management software. In a field of 18 other competitors, we’ve received the highest rating from hundreds of real EUC Professionals. We strongly believe in the adage: ‘Your Reputation is Everything’, so to receive such positive feedback from the IT community means the world to us here at Nexthink.

In today’s dynamic and rapidly changing environment, organizations deploy most, if not all of their business solutions using SaaS applications. This fast-paced digital transformation makes it critical for organizations to ensure the performance of SaaS applications, so that these applications can meet end user demands and provide the expected experiences. IT teams must ensure their SaaS applications are functioning well, facilitating productivity rather than inhibiting it.

Microsoft Teams is one of the most widely used collaboration tools today. Entire enterprises rely on MS Teams for cross-functional communication, project management, and productivity. If Teams has issues, entire projects can get derailed, and business objectives could be at risk. This places pressure on IT teams to proactively measure and manage the performance of MS Teams, to ensure issues don’t prohibit employee productivity.

The digital workplace has evolved dramatically over the past decade, both in terms of the increased reliance on technology for daily operations and the complexity of that technology. In order to manage an improve the digital workplace, service desk teams need more than just a comprehensive view of their IT environments — they need to be able to analyze that data in real-time to make faster, more continuously effective decisions. Enter: digital workplace observability.

Windows updates are important for device health, performance, and security patches. Yet no update happens without issues. Sometimes, Windows fails to update on some devices within your ecosystem. When a windows update does not happen, devices miss critical patches and updates, which can ultimately lead to performance issues down the line. Hence, it’s always recommended to perform a windows update in a timely manner.

When devices are not rebooted frequently, it can adversely impact the Logon and Extended logon duration and affect device memory and device performance. This can lead to missing critical patches and Windows updates causing performance and security issues, Hence, scheduled restart of the device once in 7 days is a recommended best practice. Let us look at How to Improve Device Performance by doing a scheduled restart with Nexthink.

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).

As businesses now rely on technology to carry out most, if not all their operations, the volume of IT issues that arise on a daily basis has grown significantly. From large corporations to small startups, operations are primarily run via a digital workplace that encompasses a huge variety of technology, such as Microsoft Office, Zoom, Google Meet, MS Teams, Salesforce, and many more.

Digital transformation is complex, and software license costs can balloon your IT budget. Nexthink helps your team track adoption of SaaS applications, so you can make data-driven decisions to lower costs or speed digital transformation. In this blog, you’ll learn how Nexthink helps IT teams like yours evaluate application adoption and increase usage.