Patient care is the core of the mission for the HBLICT team. Serving more than 1.2 million adults and children in Hertfordshire, West Essex, Bedfordshire and East England, they provide a range of community health services and hold the highest standards for their care. Achieving this high quality of care requires a dedication to patient experience – and a dedication to the experience that their clinical staff have with technology.

VPN issues are easily some of the most common digital workplace problems to plague end user computing (EUC) teams. When the VPN crashes or falls out of compliance, it can have a disproportionate impact on employee experience. Monitoring and managing VPN performance is a top priority for many of our customers – including Qualcomm Incorporated. Qualcomm had a known VPN issue taking place in their environment impacting 90% of their workforce.

Recently, Brandon Woods of Keysight Technologies shared two workflows that his team was able to implement with Nexthink Flow – allowing them to save time by solve problems more quickly and without human intervention.

Digital Employee Experience is vital to attract and keep the best employees. A solid DEX strategy also increases employee productivity and motivation, a selling point for business leadership across the board. Yet, IT teams have less and less ability to control the factors that make up the digital employee experience. Although IT still own the devices, most of the network and applications are managed by third-party vendors.

How automated are your automations? You (or your expert engineers) are probably spending hours on complicated PowerShell coding – writing, testing, reviewing, signing, and updating. What if there were a better way to coordinate your automations with workflows? Orchestrate multi-layer automated detection, communication, integration, and action.

Today, we announce a revolutionary new product that will put an end to recurring, complex IT issues and deliver continuous engineering with full scale, start-to-finish automation for EUC teams.

Nexthink’s ability to integrate with anything has long been one of the most popular aspects of our products. From your ITSM tool to Azure AD, Nexthink data can be connected across your environment – so you can act on Nexthink insights to build the best possible digital employee experience. Nexthink Flow continues our dedication to integrations by allowing for the sharing of data and actions in both directions for several key integrations.

Automation and orchestration present huge opportunities for business efficiency, time optimization, and cost savings. With Nexthink Flow, EUC teams now have the power to orchestrate full end-to-end automations that eliminate repetitive manual work and drive employee productivity. But with so many opportunities at your fingertips, it can be hard to know where to begin. Flow is a powerful orchestration engine, with incredible flexibility designed to fit diverse business needs.

If you’re an IT / EUC professional looking to accelerate sustainable IT practices, it’s imperative to put employees at the center of your strategy. Driving sustainable practices and carbon reduction is a collective and long-term effort that requires behavioral change and impacts individual digital workspaces, so engaging employees is key.

If you work in end user computing, you’re no stranger to the irritation of mystery issues. Tickets come in weekly but no matter how many teams you talk to, or fixes you try to implement, the issues never go away. You search and search for the root cause - but can’t find it. Frustrated, you assume it’s something outside of your control. Maybe the issues is caused by home Wi-Fi or end user error. That must be it – right?