Operations | Monitoring | ITSM | DevOps | Cloud

‍ Learn how to set up Zabbix Cloud for AWS Auto-Discovery and receive critical alerts via SMS, phone calls, or push notifications. ‍ During the last Zabbix Summit, the company presented a cloud version of its well-known monitoring platform. We at ilert constantly see the growing popularity of Zabbix as more and more teams across the globe utilize it for their monitoring needs. To help users quickly adopt the new cloud version, we delivered this guide.

Our engineering team is hard at work on Grafana 12, the next major release of the open source data visualization platform that we’re launching at GrafanaCON this May, but in the meantime, Grafana 11.6 is officially here — and there’s a lot to be excited about. The latest minor release delivers a number of new dashboarding features, including one-click data links and actions, along with other notable updates related to security, alerting, and more.

The state of customer experience (CX) in the United States has reached a critical juncture. Findings from Forrester's 2024 US Customer Experience Index (CX Index) revealed a concerning trend: a significant decline in overall CX quality, marking the third consecutive year of deterioration. CX quality has reached an all-time low since 2016, with nearly 40% of brands experiencing a decline.

A well-structured on-call rotation helps you ensure the reliability of your services and meet your customers’ expectations by designating staff to respond to emerging issues. But the pressures of on-call work—such as long shifts, overnight hours, and dynamic situations—can compromise the well-being of your team members. This makes it harder for them to maximize service uptime during their on-call shifts and can limit the velocity of the feature work they do outside of their on-call duty.

Empowered engineers and effective tools are the foundation of incident management, and having a solid on-call process can help facilitate both. In practice, however, many paging approaches have the opposite effect, often overwhelming responders and increasing burnout. To create an effective paging strategy, organizations should focus responder attention on the most important issues and help facilitate a sense of ownership over them.

That’s what Zebra’s Vice President of Engineering Victor Salmons relayed back to me and Zebra’s Chief Supply Chain Officer Tami Froese after speaking with Dr. Ken Christensen, who previously served as Illinois Institute of Technology's provost, senior vice president for academic affairs, and chief academic officer.

Blog written by: Ivan Sim SUSE Virtualization – Enforcing Admission Resource Integrity With Validating Admission Policy With more enterprises using SUSE Virtualization (formerly Harvester) as the bedrock virtualization platform to host their modern cloud-native AI and edge workloads, it’s important that the platform provides seamless built-in guardrails to validate and sanitize resources admitted into the environment.

Argo CD is a declarative continuous delivery (CD) tool for Kubernetes. Argo CD pulls Kubernetes configurations (such as manifests, Helm charts, and Kustomize overlays) from a Git repository and applies them to a Kubernetes cluster. With Argo CD, developers can automatically deploy changes to their Kubernetes environments by updating their Git repository. Argo CD continuously monitors Kubernetes deployments and ensures their state matches the configuration declared in Git.

Managing a hybrid IT environment is more complex than ever, requiring real-time visibility, automation, and intelligent cost control across cloud and on-premises infrastructure. Virtana’s latest innovations help organizations streamline operations, optimize costs, and enhance security, validating that every layer of IT—whether in the cloud or on-prem—operates at peak efficiency.

Managing containerized workloads and Windows environments requires more than just basic monitoring—it demands deep observability to prevent performance bottlenecks, optimize costs, and accelerate troubleshooting. Virtana’s latest Container Observability enhancements provide IT teams with greater control, visibility, and analytics across Kubernetes and Windows-based workloads.