Operations | Monitoring | ITSM | DevOps | Cloud

How to Set Up Real User Monitoring

Synthetic monitoring provides consistent, repeatable results, 2.1s load times, passing Lighthouse scores, and minimal variability. But those numbers reflect lab conditions. On slower networks, like 3G in Southeast Asia, real users may see much higher load times, 5.8s or more. This isn’t a fault of the tools. It’s a difference in testing context. Synthetic tests run on fast machines, stable connections, and clean environments.

VirtualMetric Achieves SOC 2 Certification: A Milestone in Trust and Security

We’re excited to announce that VirtualMetric has achieved SOC 2 Type 2 certification. This is a key step in our mission to deliver secure, resilient, and efficient telemetry solutions. This certification confirms that our controls for security, availability, confidentiality, and data integrity don’t just look good on paper — they work in practice, over time.

VirtualMetric in the 2025 Comprehensive Market Guide: Rising Data Pipeline Security

Over the past year, much of cybersecurity’s attention has centered on the promise of AI-powered SOCs. But as the Market Guide 2025 by Francis Odum reveals, the true foundation of modern security success lies in the data layer. “Without clean, well-routed telemetry, even the smartest AI is starved of context,” points out the researcher. And that’s where Security Data Pipeline Platforms (SDPPs) have become essential.

VirtualMetric Earns ISO 27001:2022 Certification: Security at Every Level

We’re excited to share that VirtualMetric has officially achieved ISO 27001:2022 certification, a globally recognized standard for building and managing an effective Information Security Management System (ISMS). This confirms that we’ve implemented robust controls to protect data, manage risks, and ensure the resilience of our infrastructure in today’s security landscape.

From Sequential Bottlenecks to Concurrent Performance: Optimizing Log Processing at Scale

We optimized log processing pipeline by moving from sequential to concurrent processing at the entry level, achieving 30% higher throughput and better resource utilization without increasing infrastructure costs. When customers start sending millions of logs per minute, you quickly discover whether your processing pipeline can actually scale with vertical scaling.

Will AI Speed Development in Your Legacy App?

Some people can get an AI assistant to write a day’s worth of useful code in ten minutes. Others among us can only watch it crank out hundreds of lines of crap that never works. What’s the difference? There are some skills specific to AI development. There are also properties of the codebase we’re working in that make it amenable to AI assistance. Most AI demos use projects created from scratch with AI in mind—cute.

From Chaos to Control-How PagerDuty and AWS Are Protecting Business Continuity

The recent outage on June 12 proved yet again that service disruptions are inevitable, it’s not a matter of if, but when? And the next question is: how ready are you when that disruption strikes? What sets successful leaders apart is how quickly they are able to recover. Digital businesses are more complex than ever. Teams are managing sprawling cloud environments, microservices architectures, and a dizzying array of third-party integrations.

The Hidden Cost of Not Using APM in Production

Many organizations don’t realize how important it is to monitor how their applications run in production. Without Application Performance Monitoring (APM), it becomes difficult to detect and resolve issues quickly, leading to increased downtime, wasted developer effort, and poor user experience. These hidden costs, though not always visible at first, can impact customer satisfaction, reduce team efficiency, and result in lost revenue.

Build Smarter With Cloud-Native Tools: Your 2025 Guide

Cloud-native tools promise speed, scalability, and resilience. The catch is you have to pick the right ones and use them well. Without the right foundation, they can mean more complexity, hidden costs, and a false sense of control. In this guide, we’ll help you avoid that trap. From infrastructure to observability and CI/CD tools, we’ll cover the solutions shaping modern cloud stacks.

IT Service Performance Monitoring: Key Metrics, Best Practices, and Future Trends

As organizations rely more on complex IT systems and cloud-based services, keeping everything running smoothly — and reliably — has become a top priority. That’s where IT service performance monitoring comes in, giving teams the visibility they need to make sure systems stay healthy and responsive. By tracking a range of technical and user-focused metrics, businesses can quickly identify and address issues before they impact operations or end users.