Operations | Monitoring | ITSM | DevOps | Cloud

Logging is an important part of every software application. In addition to capturing user activity, well-structured logs can make it easier to debug problems should they occur. But if your application is split up across several different subsystems, collecting and analyzing disparate logs can be a real challenge. Picture this scenario: You work at a startup that uses a CMS managed by a few admins. You also have a standalone front-end application for users to communicate with your platform via an API.

Last month, Catchpoint celebrated its 13th birthday, a milestone which has us feeling more than a little nostalgic. As we embark on our teenage years as a company, we have also been looking back and reflecting on all the changes the world of technology has seen since Catchpoint was “born” back in 2008. The world looks very different today than it did at our founding and, for that matter, so do we!

The way we socialize, learn, shop, and receive care has changed drastically over the last 18 months. For many of us, perhaps one of the most drastic changes was the way we work. While work from home (WFH) was an option before the pandemic, NCCI states, “only 6% of the employed worked primarily from home and about three-quarters of workers had never worked from home.” Fast forward to 2021, and according to NorthOne, here’s how much things have changed.

All of the business of software, but especially the delivery of product capabilities, is inextricably bound up in questions about time. What’s the estimate? If we have N people working on it, how long will it take? When will we ship?

We’ve had a busy week in the Splunk Partnerverse! In addition to the new Splunk Partnerverse Program announced last week, we also shared some significant partnership news with one of our longest-standing partners, Accenture.

With cloud computing, containers, virtualization and the move to software-defined infrastructure, your cloud infrastructure monitoring is consistently evolving. New challenges can impact the reliability of business services where network performance is a significant subset. Your network is filled with a multitude of hosts, distributed services, and containers. It’s hard to monitor the health of these ephemeral cloud infrastructure components. How is their behavior affecting your applications?

As the world emerges from the COVID-19 pandemic, improving the customer experience is critical. Nowhere is this more important than in the healthcare industry, where increased engagement can lead to better patient outcomes. “Pairing digital technologies with human coaching and clinical care can offer a dramatically better patient experience through personalized attention, on-demand access to support, and automated reminders,” explains a Workflow article.

An A/B test reveals Nexthink Engage gets 2,214% more views than email. When a company gets big news, they want to share that success with employees and make sure they understand what this information means for the business. Case in point: Recently, a Nexthink customer and leading life sciences company, received FDA approval – a huge milestone for them that would surely amplify the company’s brand and with it, new sales and marketing demands.

Are you spending time on high-impact, high-value activities, or are you constantly derailed by maintenance, support, and deployment challenges? Does your organisation consume open-source software that needs security patching? Where do you get the security updates from, and how do you track what’s available? Are you responsible for vulnerability management, compliance, and long term maintenance of the software running on top of Ubuntu in your organisation?

Juju re-imagines the world of operating software securely, reliably, and at scale. Juju realizes the promise of model-driven operations. Excellent observability is undeniably a key ingredient for operating software well, which is why the Charmed Operator ecosystem has long provided operators the ability to run a variety of open source monitoring software. We collectively refer to these operators as the Logs, Metrics, and Alerts (LMA) stack.