The latest News and Information on IT Service Management, Service Desk and related technologies.
There’s a job description you don’t see often, but unfortunately, it’s much closer to the truth about what companies are truly looking for these days in an IT manager. Technology has taken over the workplace.
In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to support their IT operations and to respond faster to major and critical IT incidents.
