Operations | Monitoring | ITSM | DevOps | Cloud

Routine manual tasks consume IT and service desk resources and limit your team members’ ability to move ahead with higher-impact strategic projects. Every minute saved is 60 seconds freed to reassign people to innovation, strategic projects, and critical business challenges. Automation streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace- automation processes required to support the business.

AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?

Imagine you’ve flown into an unfamiliar city. You may have no idea how to get to your hotel or where to grab lunch. But no worries, right? You just open up your trusty Google Maps, and instantly you know where to go and what’s available along the way. Google Maps even warns you about traffic conditions, so you can steer clear of trouble. Now compare that situation to managing your hybrid IT environment.

The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.

Today marks a new milestone for CFEngine, with the release of the new CFEngine 3.15.0 LTS. This is the newest Long Term Supported CFEngine series, introducing a lot of great stuff. The biggest new feature in CFEngine 3.15 is Federated Reporting, which we will cover later in this blog post, but there are many other new improvements as well. If you are interested to learn more, schedule training, or hear about pricing options, feel free to reach out to us!