Operations | Monitoring | ITSM | DevOps | Cloud

You have probably heard of OpenTelemetry in the context of traces. But did you know OpenTelemetry also supports metrics with a comprehensive, forward-looking data model and SDKs? When it comes to metrics, one thinks of Prometheus, but Otel metrics provide exciting ideas such as cumulative deltas, exponential histograms, and more! This talk will demystify everything about Otel Metrics, from the data model to APIs to how to get started. We will cover the differences between Otel Metrics and Prometheus and explain the reasons why people get excited about using Otel Metrics.

In this clip, Dan Slimmons explains what this clinical troubleshooting framework entails. It’s no secret that teamwork is one of those things that, when done right, can make a world of a difference. So sometimes, when responding to a particularly complicated incident, it can be best to bring a team together to figure out what’s going on and work towards a fix. But it’s not enough to just jam a bunch of folks into a room and hope for the best. You need a framework in place to ensure that everyone stays focused, diagnoses the issue and resolves it as quickly as possible.

In this clip, Viktor Stanchev explains why it's important to remember that learning is an iterative process. Whether you’re a seasoned vet when it comes to incident response, or just getting started out, it can be easy to fall into the trap of doing too much all at once. And it just makes sense. Incident response is one of those things that doesn’t have a single, perfect formula, so teams can be left doing a little bit of everything in an effort to get it right.

In this clip, Viktor Stanchev explains why it's better to declare incidents early rather than too late. Whether you’re a seasoned vet when it comes to incident response, or just getting started out, it can be easy to fall into the trap of doing too much all at once. And it just makes sense. Incident response is one of those things that doesn’t have a single, perfect formula, so teams can be left doing a little bit of everything in an effort to get it right.