The latest News and Information on Service Reliability Engineering and related technologies.
Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.
If you Google, “What is the shortest, complete sentence in American English?”, then you may get, “I am” as the first answer. However, “Go” is also considered a grammatically correct sentence, and is shorter than, “I am”.
Before I stumbled into the tech industry (a story for another day), I spent several years in the customer service world as a server and front-of-house manager in restaurants. It was in these jobs that I first honed some critical skills that would later lead me on the path to incident response.
