Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Analytics in Squadcast | Visualize Team and Organization Level Analytics | MTTA MTTR | Squadcast

Analyzing incident data plays a key role to do better SRE. Squadcast's Analytics Dashboard helps you analyze the performance of your Organization/ Team, for a given time period. It also gives you more insight into past outages that affected your systems.
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What are Network Operation Centers (NOC) and how do NOC teams work?

Modern-day markets are highly competitive and in order to foster stronger customer relations, we see businesses striving hard to be always available and operational. Hence, businesses invest heavily to ensure higher uptime and to have dedicated teams that constantly monitor the performance of an organization's IT resources. In this blog, we will explore what NOC teams are and why they are important.

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Runbook Automation as a Baseline for Controllability and Observability

Some of the highest priorities for engineers - from NOC Engineers, DevOps & Site Reliability Engineers - are the automation and optimization of their production environments. Many companies today face tough challenges with their Network Operations Centers (NOCs) or production environments. These challenges fall into the hands of engineering teams.

SRE Trends from AWS re:Invent 2022

In November/December 2022 I attended AWS re:Invent in Las Vegas. It was certainly an experience for this small town kid from New Zealand, and one that I took a lot away from. While I was at the conference, I took the time to walk around and take notes. In this article I will share the trends that I observed which I think will have an impact on SRE work in 2023 and beyond, including: ...and others.

Understanding Site Reliability Engineering (SRE)

Success in this modern age of digital services and operations is found when businesses are able to prioritize effective digital processes. Because of this, IT teams are constantly looking for ways to improve their IT operations by making them efficient, reliable, and scalable. One way this is accomplished is through site reliability engineering (SRE). LinkedIn listed SRE as the 21st fastest growing job in the U.S. in January 2022. What is SRE, and why is it in such high demand?

Why SREs need better visibility, not more tools

As a site reliability engineer (SRE), you juggle a lot of moving targets. You keep tabs on your operational environment’s health and maximize service levels, all while trying to scale your business and exceed client expectations. To hold it all together, you’ve likely implemented a hybrid cloud strategy to keep a watchful eye over everything: your on-premises infrastructure, containers, and numerous cloud deployments.