Operations | Monitoring | ITSM | DevOps | Cloud

Once your monitoring is operational for a while, it becomes evident that infrastructure monitoring alone is not enough. Sure, SCOM is excellent when focused on an infrastructure level problem. Do you have an alert that your Windows server is running out of space? Check. Can you check to see if your SQL Server has had a lot of deadlocking recently? Check. Do you know if your Linux server is out of swap space? Can you report on how fast it has been running out? Check.

As defined by ITIL an ‘Incident’ is an unplanned disruption or reduction in quality of service and a ‘Problem’ is the underlying thing that caused the Incident. They are obviously related and there are endless pages on the internet going into incident and problem management as part of ITSM, so we won’t delve into this topic in any detail. The key issue is resolving the incidents themselves isn’t always enough, you need to get to the route cause of the problem.

If you’re building applications and running services in Microsoft Azure, SquaredUp for Azure is a presentation layer that sits on top of the Azure APIs enabling you to produce effective, informative and engaging dashboards.

Are you designing or working with structured configuration management data? No matter the technology platform, you will have come across relationships between various objects. These relationships are critical to keep your data points in perspective and build the bigger picture. One question that often comes up, when working with relationships is: What is the difference between Hosting and Containment relationships?

SquaredUp for SCOM sits on top of your existing SCOM and makes managing it a whole lot easier. In SquaredUp, SCOM data is displayed in beautiful and easily readable dashboards, which are also interactive. The coolest part is that the dashboards can be drilled into, down to the unit level, providing you clear actionable insights. As we will show in this blog with just a few clicks, you can identify the exact source of an alert, isolate the problem and take the appropriate action quickly.

We know that tuning your SCOM alerts can be a time consuming and arduous task! That’s why the release of Easy Tune 2.0 bring with it not only, new improved features and functionality, but also a more user friendly, customer-focused portfolio of tuning packages. Our new suite of tuning products is designed to suit any business from low-budget SMEs to large scale enterprises, with endless tuning requirements.