Operations | Monitoring | ITSM | DevOps | Cloud

We built Bits AI SRE to help engineers investigate and solve production incidents, one of the most difficult aspects of operating distributed systems today. As environments grow more dynamic and complex, resolving issues becomes more challenging. Failures now span more services, involve noisier signals, and encompass larger volumes of telemetry data, making it hard for on-call engineers to find root causes quickly. Today, Bits AI SRE is already helping teams decrease time to resolution by up to 95%.

Monitoring performance of Heroku applications helps improve user experience. This blog post covers Heroku monitoring add-ons and explores why Hosted Graphite is the best choice in 2026. We'll discuss the benefits and setup process of the Hosted Graphite add-on. We'll also discuss future trends in Heroku monitoring.

Continuing on with the tradition I started to wrap up 2024, in this article I'll go over what's new in OnlineOrnot from 2025.

Ever had that sinking feeling when your help desk just stops responding, but the official status page says everything is “up and running”? That’s exactly what happened on January 9, 2026, when Intercom – one of the world’s most popular support tools – hit a major snag. While hundreds of companies were left staring at loading circles, StatusGator was already on the case.

The open-source Kubernetes platform is designed to help simplify application deployment through Linux containers. It supports tasks like deploying workloads in the form of pods, clustering nodes, managing container runtimes, and tracking resources. The Kubernetes microservices system has risen in popularity over the last several years as an easy way to support, scale, and manage applications.

Heroku makes it easy to deploy and operate applications without managing servers, but understanding how your application behaves internally still requires instrumentation. Platform metrics like CPU usage, memory consumption, and router request/status counts are useful, but they don’t tell you how long your code takes to run, when your app throws errors, or whether users are interacting with key features.

Damaging cyber attacks are a rising concern as organizations increasingly rely on digital technology for managing sensitive data and running core business operations. While technology can increase business efficiency, without security measures in place, a digital-first approach can end up introducing vulnerabilities and putting data at risk.

The way Kubernetes works “under the hood” dictates which components are more important for improving performance and which are less important. So let’s talk about the Kubernetes internals first.