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Streamlining developer access to Prometheus and Grafana

Our Makefile entry point for developing against the Mattermost Server already tries to simplify things for developers as much as possible. For example, when invoking make run-server, this build tooling takes care of all of the following (among other things!).

Advanced auditing with Bitbucket Data Center

Bitbucket Data Center’s advanced auditing capabilities give your organization the security-relevant digital record to demonstrate compliance, improve security, and better manage risk while enabling your admins to have the level of visibility they need to monitor your business. Watch this video to learn about advanced auditing, how it will benefit your teams, and where to access these features.

7 Must-Have Tools for Hosting a Successful Virtual Event

Event management is at the heart of the trend of virtual events. Whether it is online trade shows, webinars, or live-streamed conferences & performances, everything is possible nowadays thanks to the latest technology. However, for hosting a successful virtual event, you need to opt for the right tech tools. With the help of these tools, you can drive registrations and engagement and run the event without any hassle.

Elasticsearch users with on-prem deployments will not be impacted by upcoming license changes

Earlier this month, Elastic announced that there would be upcoming changes to its open source licensing. These changes do not affect on-prem deployments of Elasticsearch. Since Mattermost Enterprise Edition uses Elasticsearch in its on-prem deployments, we felt it important to explore the reasoning behind Elastic’s decision, how the new license terms are different, and why there will be no impact on Mattermost users as a result of these changes.

A Two-Way Jira Speedway, the JFrog Artifactory App

The path between two clouds ought to be a speedy two-way street. That’s the DevOps pipeline principle behind the JFrog Artifactory App for Jira, which forges a traceable link between your issues in Jira Cloud and your builds in Artifactory on the JFrog DevOps Platform for cloud. Once the app for Jira has been installed you can: The JFrog Artifactory app, now available in Atlassian Marketplace, currently works with JFrog Platform cloud accounts and Atlassian cloud accounts.

5 Tips for Better Help Desk Reporting and Monitoring

Performance reporting is an essential part of everything IT does, and the help desk is no different. But help desk reporting and metrics are particular to each organization. Ticket volume and incident types often depend on the nature of the business, and IT help desk managers must select a set of reporting criteria that helps monitor the unique value that their team provides. As this post will cover, there are some universal truths in help desk reporting.