Did you happen to catch the important news unveiled in Ivanti’s January 7 press release? Ivanti enters the next decade with an augmented leadership team. Jim Schaper, Ivanti’s current Chairman of the Board, has been appointed Chief Executive Officer, and the company’s longtime CEO Steve Daly has retired but will continue to serve as a Board Member. You can learn more about the new Ivanti leadership team in one of our recent blog posts.

Quick question. What does ITxM mean to you? Well, a Google search leads immediately to scores of results pertaining to the essential, life-saving industry of transfusion medicine and the donation, storage, and distribution of blood products. But what does ITxM mean within the context of enterprise IT network environments? Well, it’s all about improving an organization’s capabilities within the areas of IT asset, IT service, and IT security management systematically.

Chris Goettl is many things to many people. Family man. Homebrewer. PC gamer. Hockey player. And IT security guru and thought leader. As Director of Product Management, Security, at Ivanti, Chris is a highly sought-after expert for his insights into how organizations can strengthen their enterprise IT security in an increasingly demanding environment. Chris hosts a monthly webinar focusing on Patch Tuesday and security vulnerabilities, and frequently blogs about security topics.

ITIL 4 has the potential to launch a massive shift in the evolution of IT service management. We're used to thinking in terms of a "service lifecycle", but ITIL 4 introduces a service value chain—where activities that create value can be started at any point, by anyone. Let our experts help you sort through the chaos of this intellectual shift.

Are you prepared for Windows 7 end of life? Today marks the day that Windows 7 has entered its end of life phase. What does that mean? It means that after 11 years, Microsoft's updates and security fixes will no longer be offered for the old operating system. Millions of PCs around the globe are still running Windows 7, and it's important to know how Windows 7 end of life will affect those PCs.

Firstly, I would like to take this opportunity to wish you all a very Happy New Year. I am writing from my favorite coffee shop in Warrington, rather than undoing all the damage I did eating my own bodyweight in Ferrero Rochers over the Christmas break! I’m excited to share some of my Software Asset Management (SAM) predictions for 2020, and the coffee has kicked in, so let’s go!

The importance of IT Service Management today cannot be overstated. Managing IT services has rarely been more challenging, and your users expect a lot from you. With Ivanti Service Manager, you gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.