At some point, all IT professionals need a little help, and a great way to get that help is to ask other IT pros. A great place to ask for some help is the THWACK community. SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

CDW Technology Vice President & Chief Information Security Officer Ruben Chacon, SolarWinds® CISO and VP, Security Tim Brown, and SolarWinds Head Geek Thomas LaRock talk about what the CISO needs to know to face today’s escalating cybersecurity threats – and what it’s like to be in the “hot seat” when challenges inevitably arise.

Dashboards provide snapshots of data across SolarWinds Service Desk. This can be beneficial for technicians to shape their to-do list, or for managers to understand and share performance metrics with stakeholders.

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management, end users, or even ISPs.

SolarWinds SQL Sentry is designed to help you quickly identify and address Microsoft SQL Server and Azure SQL database performance problems that could delay, or even halt, data delivery. Find out how SQL Sentry can help you troubleshoot bottlenecks and optimize database performance. SolarWinds® SQL Sentry is a powerful database performance monitoring solution designed to help you find and fix database performance problems—and prevent future challenges—that could delay data delivery or even bring business data systems to a halt.

The SolarWinds Service Desk Employee Portal is a one-stop shop for employee service needs. Employees can reach out to the IT team by submitting a ticket or via chat, access contact information they need during office hours, and search for existing solutions to any problem at hand 24/7. By customizing your portal’s layout and navigation around your employees’ needs, you better enforce their habit of using the portal when they need to communicate with your team or other service providers in your organization.

This video gives a brief introduction to Dashboards in the SolarWinds Orion Platform and how they can help users quickly home in on key metrics to support decisions in their IT environment.

In this episode of SolarWinds Lab™, Head Geeks™ Kevin Kline and Thomas LaRock will show you the basics of database monitoring using free features within Microsoft® SQL Server® like Extended Events and SQL Agent Monitoring. Then they'll show you how to extend and amplify your database performance monitoring effectiveness with SolarWinds products Server & Application Monitor, Database Performance Analyzer, SQL Sentry, Database Performance Monitor, and Database Insights for SQL Server.

SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the organization.

SolarWinds DBA xPress is a free tool that simplifies administering large SQL Server data estates, enabling data teams to compare, synchronize, and manage schema and data across databases and servers.

SolarWinds Database Mapper is a cloud or on-premises solution designed to simplify the documentation process. The intuitive interface makes it easy to navigate and compare documentation and lineage across multiple data sources.

SolarWinds Database Performance Monitoring and DataOps solutions are designed to solve the most complex performance and management issues regardless of where your databases or the applications they support reside.