Operations | Monitoring | ITSM | DevOps | Cloud

May 2021

Costa Rican educational org realizes improved visibility into its IT infrastructure, enhanced IT health and performance

The Ministry of Public Education (MEP) serving Costa Rica is an educational organization with 80,000 employees. MEP is the technical and administrative body responsible for the accreditation, supervision, auditing, inspection, and control of private schools, beginning with preschool. The problems faced MEP is a government agency supported by five data centers and 181 servers.

Five worthy reads: Distributed cloud is the future of cloud computing

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Distributed cloud allows organizations to bring cloud computing closer to their location. This week we look at why it’s the future of cloud computing.

Introducing ManageEngine Academy, a thought leadership content hub for IT leaders

ManageEngine, which started out small a couple of decades ago, now solves the IT management problems of millions of customers worldwide by providing complete, simple solutions. The story of our growth is one that we’ll always be proud of. But this story is built on years of learning, unlearning, and refining our processes. The stories of our internal struggles have made the story of our success possible and taste a lot sweeter.

Automate your IT routine with OpManager's Workflow feature

Performing day-to-day IT tasks can be demanding—not because all tasks are challenging to carryout, but because of the repetitive nature of many tasks. A high number of mundane, repetitive tasks impacts productivity. Over time, these repetitive, no-brainer tasks can even eat away so much valuable time that it effectively halts your organization’s growth.

Building a complete network security checklist

Understanding what to audit in a network can be chaotic and confusing. Building a complete network security checklist is crucial for organizations with computers connected to the internet or to each other. Think of it like an antivirus scan you might run on your computer to find Trojans or malware, except you’re scanning your entire network to find anything that may cripple it.

ITIL 4 High-velocity IT: How High Velocity Organizations Enable Resilience & Anti-fragility

During this period of global crisis and disruption, organizations depend on their IT departments and suppliers to deploy digital collaboration and management platforms at increasing speed while at the same time requiring stable operations, increased availability, and security.

Strategic roadmap to ensure Exchange security

With the quantum leap in the adoption of remote work environments, cybercriminals are turning their attention on the security vulnerabilities in these environments. On top of this, protecting remote connections is becoming increasingly difficult because hacking techniques have become more sophisticated. At ManageEngine, we’ve designed a seven-step strategy to help ensure holistic Exchange security: Detect attacks before they cause damage.

Healthcare cybersecurity: Our 6-step plan to secure healthcare data

The HIPAA Journal reported that “2020 was the worst ever year for healthcare industry data breaches.” In the US alone, there were 642 reported data breaches in which the number of records stolen exceeded 500, and in total, nearly 29.3 million healthcare records were exposed.

5 factors for evaluating an RMM tool for the modern MSP

Managed service providers (MSPs) are becoming increasingly important in the IT management industry. The role of an MSP does not just stop with monitoring, managing, and maintaining the IT services of their clients; it extends to keeping a close watch on everyday IT developments and proactively securing clients’ IT networks against cyberthreats. To balance all these responsibilities, MSPs need comprehensive IT management and monitoring solutions that can cater to all their needs.

The report is out: We made the Gartner Magic Quadrant again!

Enhancing digital performance has become a major priority for organizations today. Limited in-person interactions have forced people to depend on applications for their day-to-day needs. This is why an optimal digital experience has become synonymous with an organization’s ability to thrive. At ManageEngine, we are constantly focused on evolving and adapting to shifting technology trends.