Troubleshooting Microsoft SharePoint

Troubleshooting Microsoft SharePoint

Jul 11, 2023

In this tutorial video, we’ll be walking you through troubleshooting Microsoft SharePoint issues for end users, utilizing CloudReady Synthetics and Service Watch Desktop and Service Watch Browser.

Any performance or accessibility issues with SharePoint are extremely impactful to end users. There is also the support cost to consider as most organizations using SharePoint heavily have dedicated app owners focusing solely on making sure SharePoint is working optimally.

Microsoft does not provide much in terms of troubleshooting other than the Page Diagnostics for SharePoint tool. This tool is lacking in many ways and requires much more work to use than our CloudReady Synthetics and Service Watch Browser. When using Exoprise, you’ll find it much easier to identify the problem and improve resolution times significantly on SharePoint issues.

00:00:00 Intro
00:00:09 The Cost of SharePoint Issues
00:00:34 The Page Diagnostics for SharePoint
00:00:56 Diagnosing SharePoint Issues
00:01:44 Using Proactive SharePoint Sensors
00:02:00 SharePoint Sensor Walkthrough
00:02:45 Comparing Metrics to the Crowd
00:03:30 SharePoint Sensor Data Point Details and Network Path
00:03:45 Using Service Watch to Diagnose the Machine
00:04:20 Navigating Service Watch Browser to troubleshoot SharePoint
00:05:20 Service Watch Browser Network Path Performance
00:05:50 Timings Waterfall
00:06:33 End

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What is the Crowd: