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5 game-changing tips for automating your bug tracking in Jira Service Desk

Bug tracking is hard. Once more for your boss in the back. Bug tracking is hard! The support agent to developer handoff is a crucial yet an easily mishandled exchange. That’s bad news if you’re striving for low time-to-resolution targets and happy customers. Luckily, Atlassian and its app vendors provide an array of tools that can help you automate your bug resolution workflows to improve speed, consistency, and communication.

3 phases of Prometheus adoption.

How to ensure visibility into your next-generation Kubernetes environment. Having assisted hundreds of enterprises in developing a new visibility strategy as they move to Kubernetes, I’ve learned a few things about how organizations learn, evolve and adopt a new method of application observability. Open source is usually essential to developing this understanding.