Operations | Monitoring | ITSM | DevOps | Cloud

Understanding your application's critical path

Don’t wait for an incident to focus on reliability. Learn concrete steps for preventing incidents in the first place in our two-part series, Planning and Architecting for Reliability. It’s 3 a.m. You’re lying comfortably in bed when suddenly your phone starts screeching. It’s an automated high-severity alert telling you that your company’s web application is down. Exhausted, you open the website on your phone and do some basic tests.

StartingPoint - Service Management Module - September 2020

StartingPoint is a service management and delivery platform for companies and teams. StartingPoint can be deployed within one hour, requires no coding, requires no IT resources, and allows your company to replace any helpdesk, file storage, project management, and team management software. StartingPoint is all of those items in one.

StartingPoint - Project Management Module - September 2020

StartingPoint is a fully-customizable service management and delivery platform for companies and teams. StartingPoint can be deployed within one hour, requires no coding, requires no IT resources, and allows your company to replace any helpdesk, file storage, project management, and team management software. StartingPoint is all of those items in one.

StartingPoint Team Performance Management September 2020

StartingPoint is a service management and delivery platform for companies and teams. StartingPoint can be deployed within one hour, requires no coding, requires no IT resources, and allows your company to replace any helpdesk, file storage, project management, and team management software. StartingPoint is all of those items in one.

StartingPoint - Administrative Panel - September 2020

StartingPoint is a service management and delivery platform for companies and teams. StartingPoint can be deployed within one hour, requires no coding, requires no IT resources, and allows your company to replace any helpdesk, file storage, project management, and team management software. StartingPoint is all of those items in one.

Common IT Operations Challenges and How To Solve Them

IT operations are at the front and center of any enterprise in today’s world. With newer technologies, tools, and processes emerging every year, there is a proportionate increase in operational complexity. Adding to this, given the global remote work wave that we’re currently riding on, it is no surprise that IT operations are always kept on their toes. In fact, IT operations managers are one of the most sought after members of today’s modern IT enterprise.

How to Ensure and Optimize Application Performance

Application performance management (APM) involves managing the availability and efficiency of software applications by obtaining and translating IT metrics into business outcomes. Because application performance hiccups are inevitable, it’s crucial to have a robust APM solution in place so IT teams can resolve problems faster and more efficiently, lessening the impact on users and the bottom line. One factor muddling application performance optimization is the speed of change.

The Key Benefits of Service Monitoring

When it comes to delivering the very best services to your customers, consistency is essential! That’s why many businesses choose to implement a service monitoring tool that will enable them to get greater control over their services. As one of today’s leading network and server monitoring softwares, Pandora FMS is here to share some of the benefits of service monitoring.

The Complete AWS Lambda Handbook for Beginners (Part 1)

Welcome to the Serverless world. One of the first things you’ll hear about is AWS Lambda - and you’ll continue to keep hearing about it! While architecture can be serverless without Lambdas involved, it’s very often the key component within a serverless application. In the first post of this 3-part AWS Lambda Handbook series, we run through what is AWS Lambda, dialling back to basics with the various terminology, how to create a Lambda function and how to run it.