Operations | Monitoring | ITSM | DevOps | Cloud

eG Innovations

How MSPs can Capitalize on the Rush for Localization of IT Services

“If you are a managed service provider (MSP) in Switzerland, your customers are very likely Swiss customers, so they speak the local language, and they want their data to be in Switzerland, and they want your service provider to comply with all the Swiss regulations. And the same is true in 190 other countries, especially after last year,”

Supporting Key Business Applications in the Cloud is Challenging: A Real-World Case Study

These days, many IT executives believe that it is easier to deploy applications in the cloud than on-prem. They are also often under the misconception that once an application is hosted in the cloud, it is the responsibility of the cloud service provider to maintain the availability and performance of the application.

Monitoring IGEL EUC Deployments End-to-End

eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud.

Citrix Latency: Why it Matters and How to Improve it?

Are Citrix latency causing issues for your end users? Pin-pointing the root-cause of latency can be a challenge because it can occur in any part of the network and in any tier. Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it.

4 New AWS Monitoring Dashboards for EC2, EBS, RDS and S3

This is just a quick blog to draw attention to some new and enhanced monitoring dashboards we have added to eG Enterprise in the upcoming release (v 7.2) to provide quick and powerful overviews of a range of AWS services. As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators. If a component has an issue, an amber or red indicator is overlaid to allow the viewer to click through to further diagnostic information.

How JMX Monitoring Works for Java Applications

The Java Management Extensions (JMX) framework is a Java technology that includes tools for managing and monitoring applications, system objects, and service-oriented networks. The JMX framework is designed to simplify the management of local and remote Java applications. The JMX framework introduces the concept of MBeans for real-time management of applications, whereby resources are represented by objects called MBeans (Managed Beans).

Configuration and Change Tracking: A Key Part of Observability Strategy

Configuration Management and Change Tracking are well known key tenets of project management. Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. In this blog, I will use a real-world example to demonstrate the importance of configuration and change tracking when it comes to IT observability.

Making SNMP Monitoring Scalable, Reliable and Extensible with eG Enterprise

SNMP stands for Simple Network Management Protocol. It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Figure 1: How SNMP works SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration.

Troubleshooting Azure SQL Database Performance Issues

When applications suffer performance degradation often the root cause of the issue is a database problem. In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution.

On-premises, Cloud First or Cloud Repatriation - What's the Trend? Which is Best?

Should you leave the cloud? Is cloud migration reversing? Is cloud repatriation a growing trend? On-premises vs. Cloud – which is best? How do you futureproof your IT and protect your business through recession or uncertainty, whether that’s in Cloud or On-prem? Today’s article is about keeping your options open within the context of recent economic and technological trends.